Advisor II

Job Title: Advisor II

Work Type: Permanent

Your New Role:

• Establish and uphold engineering standards across design, build, testing, deployment and operational support for N3 DevOps.
• Ensure all solutions align with approved architecture, data patterns, security requirements and platform guardrails.
• Strengthen delivery quality through CI/CD practices, automated testing, code reviews and disciplined release management
• Supporting solutions built by the N3 team in production and managing velocity of level 1, 2, 3 support (within SLAs)
• Equip L1 with runbooks, dashboards, alert guides, FAQs and SOPs for known issue resolution.
• Strengthen L2 triage for pipelines, platform health, job reruns, configurations, access and initial fixes.
• Provide L3 oversight for complex platform, application, data quality, performance and integration issues.
• Reduce ticket ageing, repeat incidents and avoidable escalations through knowledge, automation and self-service.
• Ensure quality handovers with clear notes, timelines, pending actions, impact and ownership.
• Conform with all internal operating procedures relevant to the position.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.