Advisor, Policy Admin - Individual

Responsibilities

• Oversee and manage the daily operations of policy administration, ensuring all tasks are completed accurately and efficiently.
• Ensure all assigned tasks are performed within designated turnaround times by adhering strictly to established procedures and guidelines.
• Handle and follow up on enquiries related to policy matters, including policy issuance, subscription payment status, and changes to client particulars, responding within a reasonable and timely manner.
• Maintain accurate and up-to-date records and documentation related to policy administration activities.
• Perform administrative processes such as medical card issuance and other related tasks as required.
• Identify, assess, and manage risks and controls associated with policy administration, ensuring compliance with company standards and regulatory requirements.
• Undertake various other administrative duties as assigned to support the seamless operation of the business.

Requirements

• HKDSE or above qualification
• With 1-year relevant experience in a policy administration in insurance company
• Good awareness of risk control and can work independent
• Good communication, fluency in written and spoken English and Cantonese is required.
• Good attitude and telephone manner
• Able to work under pressure
• Good time management
• Proficiency in MS office applications and Chinese Word Processing

Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.

Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.