Advisor Wellbeing Support

• Use your family harm and social services expertise to support whānau experiencing complex wellbeing challenges
• Leverage your local stakeholder networks and community relationships to create lasting impact
• Two permanent opportunities available: one in New Plymouth and one in Palmerston North, plus 5 weeks' annual leave and insurance benefits

Te whiwhinga mahi - Our opportunity We have two Advisor Wellbeing Support opportunities available, with one role based in New Plymouth and one role based in Palmerston North.

This is an opportunity to make a meaningful difference in the lives of our customers and their whānau by bringing your expertise in complex wellbeing needs, family harm, and community-based support services.

Working across a diverse range of stakeholders, you'll use your strong local networks and relationship-building skills to connect customers with the support they need and help strengthen wellbeing outcomes within the communities we serve.

You'll be part of a supportive team that values collaboration, professional expertise, and community partnerships. This role will suit someone who enjoys being out in the community, building trusted relationships, identifying opportunities for collaboration, and influencing positive outcomes for customers and whānau.

Ngā Pūmanawatanga Ōu - What You Will Bring We're looking for someone with a strong background in supporting vulnerable individuals and whānau, who can confidently build partnerships and work collaboratively across community and government networks.

To Be Successful In This Role, You'll Bring

• Experience working with complex wellbeing needs, including family harm, crisis intervention, housing instability, mental health, or related social challenges.
• A sound understanding of the social services sector and the supports available within local communities.
• Established stakeholder networks and the ability to develop and maintain trusted relationships with external agencies, community organisations, iwi, hapū and service providers.
• Strong advocacy, influencing and collaboration skills, with the ability to work alongside multiple agencies to support positive customer outcomes.
• Experience supporting, coaching or mentoring others in responding to complex customer situations.
• Demonstrated cultural awareness and the ability to work respectfully with people from diverse backgrounds.
• Exceptional relationship-building and communication skills, with a collaborative and empathetic approach.
• Ideally, a background in social work, family violence prevention, community services, housing support, mental health, corrections, or another relevant social services field.
• A current full New Zealand Driver Licence, with the ability and willingness to travel regularly across the region.

Nōu te rourou - What's in it for you? We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development.

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation At Kāinga Ora, our mahi sits at the heart of Aotearoa's housing system. Every day, we help shape how our customers live today and into the future. It's meaningful mahi, and we're transforming how we work so we can deliver even better outcomes.

Our Transformation Focuses On Three Things

• Our future – building a high performing organisation that delivers quality housing for generations.
• Our tenants – warm, dry, well-maintained homes and the right support to help people live well.
• Our people – simple processes, modern technology and opportunities to learn, grow and thrive.

Guided by our values, we work together, put customers at the centre and continually challenge ourselves to be better.

Kāinga Ora is a place where people feel valued and supported. You'll find opportunities to grow your skills and build a career you're proud of, with fair pay and flexible ways of working that support both our people and our customers.

Ō tātou uara - Our values Our Values Were Developed By Us, For Us. They Unite Us As An Organisation And Guide How We Work Every Day. Our Values Are

• Manaakitanga – People at the Heart
• Mahi Tahi – Better Together
• Whanake – Be Bold

Tūhono mai - Join us To view the position description and apply for this role, please follow the online process via https://careers.kaingaora.govt.nz. Please note that all applicants, including existing employees, need to follow this process.

If you have any questions about this role, please contact [email protected].

Applications close on Friday 21 August at 11:55pm. We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.