AEM Business Practitioner

We are looking for a AEM Business Practitioner who is passionate about digital experience delivery. The ideal candidate will have strong experience in Adobe Experience Manager, business analysis, and content governance, with a focus on translating business needs into scalable digital experience solutions.

About Perficient

Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Role Details

• Location: Latin America, remote or hybrid based on local office availability.

• Employment: Full-time.

• Seniority: Experienced business practitioner / subject matter expert.

• Experience: 5+ years in digital experience platforms, CMS, or Martech environments.

• Languages: Fluent English and Spanish.

Responsibilities

• Gather, analyze, and document requirements for AEM initiatives through stakeholder interviews and facilitated workshops.

• Translate business needs into user stories, functional specifications, process maps, and clear acceptance criteria.

• Serve as the liaison among business teams, product owners, UX, marketing, analytics, content, and technical delivery teams.

• Support implementation and optimization of AEM Sites and Assets, including content models, workflows, governance, and publishing requirements.

• Prioritize backlog items and support sprint planning, demos, retrospectives, and backlog refinement in Agile delivery teams.

• Plan and execute UAT, validate outcomes, manage defects, and confirm readiness against business requirements.

• Track milestones, dependencies, risks, adoption, publishing efficiency, stakeholder satisfaction, and customer experience outcomes.

• Identify opportunities to improve customer journeys, content effectiveness, personalization, localization, and content lifecycle practices.

• Develop end-user training and process documentation, support adoption, and standardize practices across LATAM business units.

Qualifications

• Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or a related field.

• 5+ years of experience in DXP, CMS, digital experience, or Martech environments.

• Hands-on experience with Adobe Experience Manager, including AEM Sites and/or AEM Assets.

• Strong knowledge of content management, web publishing, digital marketing processes, and content governance.

• Experience producing business requirements, user stories, functional documentation, and acceptance criteria.

• Working knowledge of Agile/Scrum delivery, backlog management, and user acceptance testing.

• Excellent stakeholder management, facilitation, analytical thinking, and written and verbal communication.

• Fluent English and Spanish.

• Preferred: Experience with Adobe Analytics, Adobe Target, Adobe Campaign, Adobe Journey Optimizer, or AEM

Assets.

• Preferred: Knowledge of SEO, digital analytics, personalization, and multi-language website operations.

• Preferred: Adobe certification relevant to AEM or Adobe Experience Cloud.