Aesthetics Front Desk Associate

About Savannah Facial Plastic Surgery

Dr. Minton and his team create a custom and boutique cosmetic facial experience for each and every patient. We expect our team members to be an integral part of providing each patient this amazing experience.

About the job

As part of our team, this role would be responsible for ensuring that our patients experience a smooth and well-run practice. This involves managing the front desk, greeting, checking-in and checking out our patients. It also includes assisting in the management of our office, the workflow between teams, supporting Dr. Minton in administrative tasks, working with our team on continuous improvement of our overall operations and development, and managing staff needs.

Qualities we look for in a team member

• Passion for customer service and creating an amazing experience for patients
• Forward-thinking attitude
• Works well in a team environment
• Professional and friendly communication with team members and patients
• Superior attention to details

Job Requirements

Front Desk responsibilities

• Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed
• Provides necessary release and HIPAA forms to patients for completion and signature
• Monitors schedule and organizes patient flow for office appointments
• Maintains clean and orderly waiting area, coordinates patient movement
• Answers text messages, emails, and voicemails and returns patient calls in a timely and efficient manner.
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
• Performs other duties as required

Qualifications

• Ability to execute tasks diligently and effectively communicate their completion
• Experience in managing a front desk, ideally in a hospitality setting
• Experience developing office operations either solely or in a team setting
• Administrative capabilities and extreme organization
• Proven willingness to go above and beyond expectations

Benefits

• Retirement benefits
• Health Insurance
• Paid Vacation
• Incentives for exceeding company goals
• Aesthetic treatments

Location:

Savannah, Georgia. Located within the St. Joseph’s/Candler Hospital Heart and Lung Building.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Can you describe a time that you encountered a challenge at work that you overcame?

Experience:

• Hospitality: 2 years (Required)

Ability to Commute:

• Savannah, GA 31406 (Required)

Work Location: In person