(AFF) Process Management Manager / Digital Innovation & Optimization Group

• Partner with colleagues under Process Management Team to enhance/improve operational process in agreement with IT and BU whilst governing the operation process at the global level;
• Investigate issues and propose solutions, plan to deploy the solution and coordinate to gain the consensus from the relevant parties;
• Draft the proposed solution and coordinate with IT to deliver the solution for BU; ensure the deliverables to be rolled out within the agreed timeline;
• Monitor KPI indicators determined with IT, continuously examine ways to provide data in a better UI to meet the changing environment, verify the newly released features from vendors and measure the ROI;
• Act as project leader to draft, review and confirm project plan, project progress and propose solutions to avoid delay/risks; update and announce the guideline or process to our Global Internal clients

Requirements

• Bachelor’s degree in Logistics, Project Management, Information Technology, Industrial Engineering or equivalent disciplines;
• 10 years working experience including at least 2 years in managerial position;
• Full knowledge of logistics business and solid experience in Air Freight Forwarding is a MUST;
• Qualification of project management is a great advantage;
• Effective communication skill to understand business challenges and requirements; Ability to work independently and think out of the box; strong problem-solving skills, and analytical capabilities combined with critical thinking research capability