Affiliate Operations & Client Servicing

Location: Mumbai

Experience: 4+ Years

Affiliate Operations

• Own day-to-day affiliate campaign setup, tracking implementation, and delivery across your accounts.
• Implement and troubleshoot conversion tracking, postbacks, server-to-server (S2S) integrations, and pixel/tag setup.
• Handle payout reconciliation, offer setup, and campaign QA across affiliate networks and platforms (Impact, CJ, Tune/HasOffers, Trackier, or similar).
• Work with MMP/attribution tools (AppsFlyer, Adjust, Branch, Singular, or similar) for mobile campaign tracking and attribution.
• Monitor campaign health, traffic quality, compliance, and delivery; catch and fix discrepancies early.
• Coordinate with the tech and automation team on integrations and tooling.

Client Success

• Be the day-to-day point of contact for your advertisers, keeping them informed, responsive, and well-served.
• Prepare performance reports and business reviews, and translate the data into clear updates and recommendations.
• Build genuine working relationships with advertiser and agency contacts.

Account Growth

• Watch account performance and surface growth opportunities, new categories, more campaigns, better terms, to the senior leads.
• Spot declining accounts early and flag them before they churn.
• Support the senior team's growth and expansion plays with the account knowledge and data you hold.
• Over time, take on more of the growth conversation directly as you develop.

Requirements

• 2 to 5 years in affiliate operations, performance marketing operations, affiliate account management, or a related digital role.
• Hands-on with affiliate campaign delivery: conversion tracking, postbacks, S2S integrations, payout reconciliation, and campaign QA.
• Understands affiliate/performance cost models (CPS, CPC, CPL, CPA, CPC, RevShare) and how payouts and margins work.
• Familiar with affiliate networks and platforms (Impact, CJ, Tune/HasOffers, Trackier, or similar) and MMP/attribution tools (AppsFlyer, Adjust, Branch, or similar), or able to learn them fast.
• Good with people and data both: can talk to an advertiser and read a performance report.
• Organised and reliable under multiple moving parts; catches details.
• Eager to grow into a broader operations-and-commercial role over time.