AFM - Soft Services

1. Soft Services Operations
2. Housekeeping Management
3. Eye for Detail and Workplace Readiness
4. Pantry and Consumable Management
5. HK Inventory and Store Management
6. Documentation and Reporting including daily cleaning, washroom and pantry checklists, deep cleaning schedules, pest control reports, waste data, HK inventory, consumable consumption, training, attendance, deployment, audit trackers, MOM action points and SLA/KPI reports
7. Governance and Client Review
8. Audits and Compliance
9. Helpdesk and Complaint Management
10. Team and Vendor Management

Required Skills:-

1. Strong experience in soft services and housekeeping operations
2. Excellent eye for detail and quality orientation
3. Good knowledge of pantry, pest control, waste management and inventory control
4. Strong documentation and reporting skills
5. Ability to manage audits, trackers and governance reviews
6. Good communication and team handling skills
7. Strong follow-up and escalation management ability
8. Knowledge of MS Excel, PowerPoint, Outlook and digital checklist/helpdesk tools
9. Understanding of HSE, chemical safety, PPE and waste segregation
10. Ability to work in a premium MNC/technology workplace environment