After Hours Roster Coordinator/Allocator

About us

YNA is a national healthcare agency, providing qualified nurses, midwives, care workers and support workers to hospitals, aged care facilities, disability and community services across Australia.

At Your Nursing Agency (YNA), we’re more than just a staffing provider - we’re a trusted partner in healthcare. As a leading national agency, we connect high-quality nurses and support staff with hospitals, aged care, disability, and community clients every day.

Our QLD team is growing, and we’re on the lookout for our next motivated team member to help us keep things running smoothly and support our mission of making healthcare work better.

About the Role:

We’re looking for an enthusiastic and reliable Casual After-Hours Allocations Officer to support our team with staffing coordination outside of regular business hours. Some days you’ll be onboarding new staff and keeping compliance up to date; other days you’ll be helping fill shifts, coordinating bookings, and supporting our field staff and clients.

It’s a role for someone who’s proactive, adaptable, and thrives in a team environment. You won’t just be “doing admin” - you’ll play a direct role in making sure healthcare staff are where they’re needed most.

Our core hours are from 5:00am to 1:00pm, 1:00pm to 9:00pm and 9:00pm to 5:00am & we operate 7 days a week from Brisbane. To be considered for this role, you will need to have flexible availability across these hours, including weekdays, weekends and a range of shift times. Availability for after-hours, early morning and overnight shifts is essential.

Please note: This is an office-based position located in our YNA office and is not a work-from-home or remote role.

Key Responsibilities:

• Help coordinate bookings and fill shifts across the QLD workforce pool

• Proactively follow up with staff and clients to keep things on track

• Support candidate onboarding, credentialing, and compliance checks

• Maintain accurate and compliant systems and records

• Build strong, professional relationships with staff, clients, and colleagues nationally

• Pitch in across recruitment and allocations to balance team workload

Benefits to you:

• Work in a real team environment, with a great group of people who enjoy what they do

• Ongoing training provided

• Work for a National Company with plenty of opportunity for career progression

• Penalty rates apply for PM and night shifts, weekends, and public holidays

About you:

Successful candidates will demonstrate:

• A “can-do” attitude with a positive & professional approach
• Strong customer service experience
• 1 + years admin or coordination experience (health recruitment/allocations a bonus)
• Strong written & verbal communication skills
• Availability: 1–2 after-hours weekend shifts per week, plus 1 weekday (office hours), with potential for additional shifts
• High level time management skills & the ability to work effectively in a fast-paced environment
• Outstanding computer skills especially in Microsoft Office (Outlook, Word, Excel)
• Attention to detail & accuracy with data entry, whilst maintaining & protecting confidentiality
• Current (or willingness to obtain) Police Check, WWCC, and NDIS Worker Screening

To Apply:

To be considered for this position, please submit a cover letter and resume via Seek ASAP. The recruitment process will commence immediately.

For a confidential discussion, contact Abbey Zander, Operations Manager, on [email protected]

YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.