After Sales Engineer

Why to Join our company?

Pinnacle of Excellence: We are the market leaders, known for delivering unmatched quality, innovation, and reliability in overhead crane solutions.

Innovate and Inspire: Be part of a culture that values creativity and encourages out-of-the-box thinking. At Cranedge, we embrace innovation and are constantly pushing the boundaries of what's possible in crane technology.

Exceptional Track Record: Cranedge was born out of the commitment to provide a trouble-free crane ownership experience to all our customers. We believe in going the extra mile, and our scope does not end at supply, but we ensure our unmatched crane repair services throughout the life cycle of your equipment. Some of the USPs we have -

• Lifetime relationships through personalized attention.
• Service at your doorstep through a single point of contact.
• Striving towards zero downtime.
• Increasing plant productivity and profitability.
• Consultative approach to problem-solving.
• Cranedge is a dedicated crane service organization backed by an experienced and successful crane manufacturer - ElectroMech.

Website : http://www.cranedge.com  www.emech.com

About EDGE Services :

EDGE Services is ElectroMech's dedicated crane lifecycle solutions business that delivers comprehensive maintenance, modernization, inspection, reliability, and engineering services for overhead cranes. Our objective is to help customers improve safety, maximize equipment uptime, enhance productivity, and extend crane life through innovative service solutions.

Job Summary :

We are looking for an energetic and customer-oriented Field Sales Executive to promote and sell EDGE Services to industrial customers. The role involves developing new business, managing existing customer accounts, understanding customer maintenance requirements, and offering value-added crane lifecycle solutions that improve reliability, safety, and operational efficiency.

Key Responsibilities :

Business Development

• Identify and develop new business opportunities for EDGE service offerings within the assigned territory.
• Generate leads through customer visits, referrals, industrial networks, and market mapping.
• Build a healthy sales pipeline and achieve assigned revenue targets.

Service Sales

Promote and sell the complete portfolio of EDGE Services, including:

• LoadEdge – Load testing & certification
• ShiftEdge – Crane relocation & optimization
• CE-Life – Crane lifecycle assessment
• ROMON – Advanced wear monitoring
• RAMON – Precision rail monitoring
• EMote® – Remote crane monitoring
• TrainEdge – Operator & rigging training
• PaintEdge – Industrial painting & corrosion protection
• CleanEdge – Professional crane cleaning services
• ConsultEdge – Engineering assessments & technical consultancy
• XtraEdge – Extended warranty solutions

Customer Relationship Management

• Build long-term relationships with plant maintenance teams, production heads, purchase departments, and factory management.
• Understand customer challenges and recommend appropriate service solutions.
• Ensure timely follow-up on enquiries, quotations, and customer concerns.

Technical Consultation

• Conduct site visits to understand crane conditions and maintenance requirements.
• Coordinate with service engineers for technical evaluations and customized service proposals.
• Explain the benefits and business value of preventive and predictive maintenance solutions.

Sales & Reporting

• Prepare techno-commercial proposals and quotations.
• Negotiate commercial terms and close business opportunities.
• Maintain CRM records, sales forecasts, visit reports, and opportunity tracking.
• Monitor market trends, competitor activities, and customer requirements.