After Sales Technical Support Engineer - EV Charging Industry

Career Opportunities

After Sales Technical Support Engineer - EV Charing Industry

Multiple Position and Flexible Work Type Available

1. Full Time - Annual Salary Package + Bonus + Super
2. Part Time & Casual - Hourly Rate from $45 - $90 + Bonus + Super

Please tell us which work type you apply for when send your CV.

About Us

Hardhitter Electric is a global leader in high-power EV charging infrastructure, specializing in mining trucks, heavy-duty vehicles, and industrial electrification solutions.

With more than 17 years of innovation, 120,000+ deployed charging points, and extensive experience in megawatt-scale charging technologies, Hardhitter delivers intelligent, reliable, and future-ready charging solutions for some of the world's most demanding operating environments.

As Australia's mining and heavy transport sectors accelerate toward electrification, Hardhitter is uniquely positioned to support this transition through industry-leading technology, proven project experience, and comprehensive end-to-end energy solutions.

For more company information, visit us on https://www.hardhitter.net/

Position Summary

We are seeking an experienced Overseas After-Sales Technical Support Engineer to support the installation, commissioning, maintenance, and technical service of EV charging infrastructure projects across Australia. The successful candidate will work closely with local customers, partners, and internal engineering teams to ensure smooth project delivery and provide professional technical support.

Key Responsibilities

1. Responsible for EV charger installation, commissioning, troubleshooting, and site inspections across Australia.

2. Communicate with local customers and distributors in English, provide on-site technical training, and explain equipment operation and maintenance procedures.

3. Handle after-sales technical issues, identify spare parts requirements, and provide on-site feedback to the R&D team for product improvement.

4. Support local project delivery, commissioning completion, customer acceptance, and after-sales service activities.

5. Maintain strong relationships with customers and partners by providing timely and professional technical solutions.

Qualifications and Requirements

1. Bachelor’s degree or above in Electrical Engineering, Renewable Energy, Power Systems, or related fields.

2. High Voltage Electrical Licence or relevant electrical certification is highly preferred.

3. Minimum 1 year of experience in EV charging stations, electrical equipment installation, commissioning, maintenance, or technical support.

4. Basic understanding of electrical circuits, OCPP communication protocol, and Australian EV charging standards.

5. Strong hands-on ability, problem-solving skills, and willingness to work independently.

6. Ability to undertake regular travel and work on-site at customer locations across Australia.

7. Permanent Resident (PR) or Australian Citizen preferred.

What We Offer

1. We are a technology-driven enterprise specializing in the research, development, manufacturing, and global commercialization of advanced EV charging infrastructure solutions, operating in one of the world's fastest-growing industries.

2. Our products are primarily designed for mining trucks, heavy-duty commercial vehicles, and industrial electric vehicle applications, serving sectors with significant long-term growth potential.

3. We offer a competitive remuneration package consisting of Base Salary + Performance Bonus + Superannuation.

4. Statutory employment benefits are provided in accordance with Australian employment legislation.

5. Comprehensive travel allowances, including transportation, accommodation, and meal expenses, are provided for business-related travel.

6. Join an international and innovation-driven organization offering clear career progression pathways and outstanding professional development opportunities.

7. Opportunities to participate in major domestic and international trade exhibitions, strategic customer engagements, and large-scale infrastructure projects.