Aftercare Case Manager

Position Summary

The Aftercare Case Manager provides transition planning, case management, and follow-up services for youth discharged from the residential treatment center. This position ensures that residents and their families receive coordinated community-based support to maintain stability and prevent re-entry into higher levels of care. The role is designed in accordance with Texas Minimum Standards (T3C) to support safe discharge, continuity of care, and compliance with DFPS documentation and confidentiality requirements.

Key Responsibilities

Transition & Discharge Planning

· Collaborate with treatment teams, residents, and families to develop individualized aftercare plans that meet T3C discharge requirements.

· Coordinate discharge staffing meetings with DFPS caseworkers, probation officers, educational staff, and community providers.

· Ensure all necessary records and documentation are transferred in compliance with T3C, HIPAA, and FERPA regulations.

Post-Discharge Case Management

· Provide case management services for residents post-discharge, including follow-up contacts, home visits, and phone check-ins as required by the aftercare plan.

· Monitor and assess the effectiveness of community supports, making referrals to additional services as needed.

· Advocate for residents and families to access behavioral health, educational, employment, housing, and medical resources.

Compliance & Documentation

· Maintain accurate, timely documentation of all discharge planning, aftercare services, and follow-up contacts in accordance with T3C and DFPS licensing standards.

· Ensure that records are audit-ready and available for licensing reviews.

· Report critical incidents or concerns to the Program Director and DFPS as required by regulation.

Collaboration & Community Engagement

· Build and sustain relationships with local service providers, schools, employers, and community agencies to support residents’ reintegration.

· Serve as a liaison between the residential treatment center and external systems post-discharge.

· Participate in interagency meetings, community coalitions, and resource development initiatives.

Qualifications

Required

· Bachelor’s degree in Social Work, Psychology, Counseling, or related field; or equivalent case management experience in child welfare or residential care.

· At least 2 years of experience in case management, family services, or community coordination.

· Knowledge of Texas Minimum Standards (T3C), DFPS requirements, and confidentiality regulations (HIPAA, FERPA).

· Strong communication, organizational, and documentation skills.

Preferred

· Master’s degree in Social Work, Counseling, or related field.

· Licensed Child Care Administrator (LCCA) or LMSW/LPC-Associate credential.

· Bilingual (English/Spanish).

· Experience with aftercare, permanency planning, or wraparound services.

Core Competencies

· Compliance & Confidentiality: Ensures all aftercare services align with T3C, DFPS, HIPAA, and FERPA.

· Family & Youth Engagement: Builds trusting relationships to support youth reintegration into families and communities.

· Case Management Skills: Strong ability to coordinate services, track outcomes, and provide advocacy.

· Collaboration: Effectively partners with internal staff, DFPS, and community providers.

· Documentation: Maintains detailed, accurate, and timely records for audit and licensing compliance.

Physical & Work Environment Requirements

· Regular travel within the community to conduct home visits and attend interagency meetings.

· Ability to work flexible hours, including evenings or weekends, based on family needs.

· Must maintain a valid Texas driver’s license and reliable transportation.

Equal Opportunity Statement

New Era is an Equal Opportunity Employer that complies with all applicable federal and state laws prohibiting discrimination. New Era fully adheres to all licensing and employment requirements of the Texas Administrative Code Title 26, Chapter 748, as governed by the Texas Health and Human Services Commission.

Pay: $26.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Work Location: In person