Agency Apprentice (Entry-Level)

Job Overview

Are you looking for more than just a job?

Quiñónez Agencies is seeking a bilingual, motivated, and coachable individual who wants to learn and grow within the insurance and financial services industry. No insurance experience is required. We are looking for someone with a positive attitude, strong work ethic, and a desire to build a long-term career.

As an Agency Apprentice, you will work directly with agency leadership, gain hands-on experience serving customers, and learn the day-to-day operations of a growing insurance agency. We believe skills can be taught, but character, reliability, and a willingness to learn are essential.

This position is ideal for someone seeking professional growth and an opportunity to develop into future roles within our organization.

Salary Range: $10.00 - $12.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities
Paid Licensing & Certification Support
Leadership Track Program
Fun, Goal-Driven Office Culture

Requirements

• Fluent in both English and Spanish
• Positive attitude and strong work ethic
• Coachable and willing to learn
• Professional communication skills
• Organized and detail-oriented
• Reliable and dependable
• Comfortable speaking with customers
• Basic computer skills
• Ability to work in a fast-paced environment
• Desire to grow with the company long-term
• No insurance experience required
• Availability within 8am - 7pm M-Th, Sat 8am - 12pm

Responsibilities

• Assist customers in both English and Spanish
• Answer incoming phone calls and direct inquiries
• Process customer service requests and policy changes
• Follow up with clients by phone, text, and email
• Schedule appointments and maintain calendars
• Maintain accurate customer records
• Assist with administrative and office tasks
• Support daily agency operations
• Learn agency systems, products, and procedures
• Provide exceptional customer service to clients

About Us

Farmers Insurance - Jonathan Quinonez is a high-performing company home based in Norman, Oklahoma. With a commitment to excellence and a passion for serving our community, we specialize in providing personalized insurance solutions tailored to meet the unique needs of our clients. Our team of dedicated professionals brings years of experience and expertise to the table, ensuring that our clients receive the highest level of service and support. Allowing us to service not just only Oklahoma but an additional 11 states across the country.

At Jonathan Quinonez Insurance Agency, we understand that insurance can be complex and overwhelming. That's why we strive to simplify the process for our clients, offering clear guidance and expert advice every step of the way. Whether you're in need of auto, home, life, or business insurance, you can trust us to find the right coverage options to protect what matters most to you.