Agency Development Manager (Pooling)

About the role

This role is responsible for owning manpower and production targets for an assigned Direct Sales Force, comprising Potential Branch Heads (PBHs) and Potential Unit Heads (PUHs) recruited under the Agency's External Management Hiring Program (MHP). This role involves recruiting, onboarding, and building a structured salesforce that drives the conversion of advisors into Branch Heads and Unit Heads, with a focus on achieving key performance metrics, coaching leaders, and ensuring sustained growth and retention within the team.

Key responsibilities:

• Own and manage manpower and production targets for the assigned Direct Sales Force, including PBHs and PUHs recruited through the MHP program
• Set clear quarterly and annual targets for recruitment, sales production, and retention, ensuring alignment with overall business objectives
• Recruit, screen, and onboard PBM/PUH batches according to staged hiring schedules
• Lead end-to-end recruitment activities, including sourcing suitable candidates, conducting interviews, and coordinating onboarding processes
• Develop and manage a field sales structure cascading from PBH/PUH to individual advisors, driving conversions to Branch Head and Unit Head roles
• Achieve and monitor key MACC metrics daily and on a monthly basis to ensure performance targets are met
• Coach and develop recruited leaders to meet retention benchmarks
• Represent the Direct Sales Force track in weekly cross-functional alignment meetings with the Chief Distribution Officer (CDO), Distribution Sales Support Heads, and the Core Parallel Agency Team
• Manage day-to-day field leadership activities, including performance conversations, escalation of at-risk manpower, and change management
• Partner with the Performance Management & Governance Lead to implement standardized target-setting, coaching, and accountability frameworks across the team

Job Qualifications:

• Senior life insurance professional with prior experience at the Home Office or Agency level.
• Proven track record in agency-building and recruitment — a "hunter and builder" profile with extensive network reach across the life insurance distribution landscape
• Demonstrated ability to manage and grow a multi-tier sales organization (Advisor → Unit Head → Branch Head), beyond personal production
• Experience managing manpower and production KPIs in a target-driven environment
• Strong leadership, coaching, and performance management skills, with the ability to operate independently as a Day-1 hire in a newly established unit