Agency document assistant

Location: PORT KELANG or Sunway based

What You’ll Be Doing:

• Office based and remote working
• Work closely with the Agency team of Singapore to ensure smooth and efficient handling of port calls.
• Respond to customer queries quickly and follow up to ensure their needs are met.
• Manage vessel appointments to avoid any delays.
• Monitor ongoing port calls, adjust to changes as needed, and ensure procedures follow internal SOPs.
• ASSIST TO HANDLE THE OPERATION OF MALAYSIA WOODPULP DISTRIBUTION CENTER
• OTHER ARRANGEMENTS JOB FROM THE TEAM LEADERS

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Prerequisites :

• Self-Starter & Well-Organized: You’re able to handle tasks independently, manage your time well, and meet deadlines.
• Fast Learner: You’re keen to learn and adapt quickly. Full training will be provided.
• Collaborative Team Player: You enjoy working with others and are comfortable engaging with teams across different regions.
• Excellent Communicator: You have strong communication skills and can build good working relationships.
• Proactive & Solution-Oriented: You can foresee potential problems and take steps to address them before they arise.
• Relevant Industry Background: Experience in the maritime or ship agency sector is a definite advantage.