Agency Partner Manager

Who you are

• We’re looking for an engaging, strategic and thoughtful human to speak the language of agencies and be a true champion of our partners and customers’s brands; so you will naturally have an excellent understanding and hands-on experience across the agency landscape in US and Canada
• You’ll love building 1:1 relationships and will be well equipped with excellent communication & presentation skills with the ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders
• Great commercial acumen; you’ll be motivated by revenue growth and come from an agency account or new business, direct sales, strategic or channel partnerships background and have a good understanding of budgets
• You're organised enough to manage a high volume of relationships without letting any of them go cold
• This role wears lots of hats (sales management, relationship management, marketing, ops) and you need to be comfortable getting your hands dirty
• A kind, smart and genuine human with a growth mindset
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit’s culture
• You understand why investing in brand is critical to a business’ success (and why it’s important to track, i.e. why Tracksuit exists!)

What the job involves

• Agency partnerships is core to how we grow. The agencies we work with shape how their entire portfolio thinks about brand
• We're looking for an Agency Partner Manager to help build it: sourcing and growing agency relationships across the US and Canada, and shaping how Tracksuit shows up across the agency landscape from close to the ground up
• As one of Australasia's fastest-growing startups, we have assembled a world-class team of kind, ambitious, and sharp people. We're still in a high-growth phase, expanding fast across the US, UK, and ANZ - and there's real opportunity to shape how we do this
• You'll own a portfolio of agency relationships across the US and Canada, from first conversation through to referred pipeline and revenue. That means:
• Source, qualify, and acquire new agency partners through outbound and inbound effort
• Own your regional pipeline and referral targets, and track your own performance against them
• Work closely with Sales to support partner-influenced deals through to close
• Onboard and enable partners so they get real value from Tracksuit, not just access to it
• Run the ongoing cadence, check-ins, QBRs, and value-add touchpoints, across a high volume of partners
• Be the go-to contact for your partners, and their advocate internally
• Design and run engagement initiatives that work across a portfolio, not just your top few accounts
• Use data to prioritise where your time will have the most impact
• Bring a test-and-learn mindset, and the confidence to change course when something isn't working
• Work closely with Sales, Customer, Marketing, and Product to keep the partner and customer experience joined up
• Feed partner insight back into product, marketing, and strategy
• Keep your reporting sharp and current across HubSpot and our internal tools