Agency Representative

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States. The company offers a wide range of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers through benefit services, education, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, demonstrating its commitment to supporting customers during unexpected life events. Applicants can learn more and stay connected with Colonial Life through its presence on Facebook, LinkedIn, and Instagram.

Role Description The Agency Representative is a full-time, on-site role based in the Jonesboro–Paragould area. This role focuses on building and maintaining relationships with employers, HR teams, and employees to promote Colonial Life’s workplace benefits and enrollment solutions. Day-to-day responsibilities include meeting with prospective and existing clients, conducting needs assessments, presenting benefit options, and supporting enrollment activities. The Agency Representative will collaborate with internal teams to ensure accurate implementation of benefit plans, provide ongoing service and support to accounts, and assist with resolving policyholder inquiries. The role also involves attending local meetings and community events to generate leads, expand market presence, and contribute to agency growth.

Qualifications

• Strong communication and interpersonal skills, with the ability to present information clearly to individuals and groups.
• Customer service and relationship-building skills to support employers, employees, and internal teams effectively.
• Sales, negotiation, and basic business development skills to identify opportunities and close new accounts.
• Organizational and time-management skills to prioritize visits, meetings, and follow-up activities in a field-based environment.
• Comfort working with technology, including presentation tools, enrollment platforms, and standard office software.
• Ability to work independently, take initiative, and collaborate with agency leadership and colleagues.
• Prior experience in insurance, employee benefits, or a related field is helpful but not required; training is provided.
• High school diploma or equivalent required; college coursework or a degree in business, marketing, or related areas is a plus.
• Willingness to obtain and maintain applicable state insurance licenses in accordance with regulatory requirements.