Agentic AMS Solution Architect

Location: Singapore

About The Role Shape the future of AI-powered Managed Services by designing the architecture, governance, and operating models that enable humans and AI agents to work together effectively. This role will define scalable, secure, and production-ready Agentic AI solutions that drive transformation across Southeast Asia.

Key Responsibilities:

• Lead end-to-end solution architecture for Agentic AMS offerings and client implementations.
• Design Human + Agent operating models, multi-agent architectures, enterprise integrations, and reusable solution blueprints.
• Define architecture standards, AI guardrails, governance processes, and design authority reviews.
• Establish production readiness criteria to ensure solutions are scalable, secure, and operationally sustainable.
• Apply the CROPS framework (Cost, Reliability, Operations, Performance, and Security) to evaluate solution readiness before deployment at scale.
• Partner with product, engineering, quality engineering, AgentOps, sales, and client teams to deliver commercially viable and supportable solutions.
• Champion architecture best practices across cloud, AI, security, and enterprise platforms. Required Qualifications:- Proven experience in Enterprise Architecture and/or Solution Architecture.
• Experience designing cloud and integration architectures within complex enterprise environments.
• Experience leading architecture governance, design authority reviews, or enterprise architecture standards. Preferred Qualifications- Experience with Generative AI, Agentic AI, multi-agent systems, or AI-enabled enterprise solutions.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
• Familiarity with enterprise platforms such as SAP, Salesforce, ServiceNow, or SuccessFactors.
• Experience defining operating models, governance frameworks, and reusable architecture patterns.
• Knowledge of DevSecOps, AgentOps, platform engineering, or site reliability engineering practices.