Agent/Lead Agent Ocean Export

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operating system

• Track and trace Order Management files

• Ensure timely clearance and delivery of freight to customer for Import shipments

• Ensure documents are sent timely and arrival notices communicated to destination for Export shipments

• Ensure accurate and timely client and vendor billing

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

• Understand department process flow, constantly looking for areas of improved efficiency

• Ensure all customers standard operating procedures are followed and updated in the DLSOP

• Meet KPI standards, as per the company’s procedures

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

• Understanding of ocean documentation process a plus

• Pro-active, strong organizational skills

• Good computer skills (Excel, Word, PowerPoint)

• Hazardous Materials certification (preferred)

• Fluent in English

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.