Agile Program Manager

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That’s RIVA.

We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions, we support efforts that strengthen communities and serve the public good.

RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one. all while supporting missions that matter.

Position Overview The Agile Project Manager supports Federal digital services initiatives by leading Agile delivery, coordinating cross-functional teams, managing stakeholder engagement, and ensuring successful execution of complex digital modernization efforts in high-visibility environments. This role is responsible for Agile planning and execution, stakeholder communications, risk management, release planning, governance compliance, and continuous process improvement while supporting Government customers and cross-functional delivery teams.

Core Responsibilities

• Serve as the accountable Agile Project Manager and primary day-to-day delivery lead for digital services initiatives.
• Coordinate priorities, scope, schedules, resource requirements, and stakeholder expectations.
• Plan and facilitate Agile delivery across Scrum and Kanban teams, including standups, sprint planning, backlog refinement, reviews, demos, and retrospectives.
• Coordinate cross-team dependencies and facilitate Scrum-of-Scrums activities as required.
• Develop and maintain Agile roadmaps, release plans, prioritized backlogs, user stories, acceptance criteria, and definitions of done.
• Manage RAID logs, escalation paths, delivery risks, assumptions, issues, and dependencies.
• Provide transparent delivery reporting using Jira dashboards, metrics, and stakeholder briefings.
• Communicate accomplishments, upcoming work, schedule impacts, and scope considerations to Government stakeholders.
• Ensure compliance with SDLC/WDLC processes, accessibility requirements, quality gates, and governance standards.
• Coordinate with QA, security, infrastructure, and technical teams to support successful releases.
• Drive continuous improvement through retrospectives, SOP development, Agile coaching, and process optimization.
• Coordinate surge efforts and urgent response activities in high-visibility operational environments.

Minimum Qualifications

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or equivalent practical experience.
• Demonstrated experience leading Agile delivery in complex, multi-stakeholder environments.
• Strong proficiency with Jira, Confluence, and Agile collaboration platforms.
• Experience managing risks, issues, dependencies, change management, and stakeholder communications.
• Working knowledge of Microsoft Excel, Power BI, MS Project, and SharePoint.
• Experience working effectively with remote and hybrid cross-functional teams and Government stakeholders.
• Required certifications: PMP and Agile credentials such as Certified ScrumMaster (CSM) and/or SAFe Agilist.

Preferred Qualifications

• Experience supporting Federal digital services, web operations, or public-facing platforms.
• Advanced SAFe or scaled Agile experience including dependency management and release planning.
• Advanced proficiency with Jira and Confluence administration and reporting.
• Experience with Miro, Mural, Visio, Lucidchart, and other collaboration and visualization tools.
• Experience defining and measuring S.M.A.R.T. goals, OKRs, KPIs, and executive reporting dashboards.
• Experience building reports and dashboards using Excel, Power BI, Workboard, or similar platforms.
• Additional Agile certifications such as ICAgile Agile Coach, ICP-ACC, A-CSM, or equivalent credentials.
• Experience establishing PMO governance, templates, standards, and delivery processes across multiple initiatives.

EQUAL EMPLOYMENT OPPORTUNITY & ACCOMMODATION

We believe great teams are built from different backgrounds, perspectives, and lived experiences, and we mean that beyond the buzzwords.

RIVA is an equal opportunity employer. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other characteristic protected by law.

If you need an accommodation at any point in our process, send an email to [email protected], we'll be happy to help.

VETERAN SUPPORT & ACCESSIBILITY

As a federal contractor, RIVA follows the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, supporting the employment and advancement of protected veterans and individuals with disabilities. If you're a veteran, we encourage you to self-identify during the application process, it helps us track our hiring commitments and, in some cases, may support priority referral for open roles.

RIVA also invites applicants to voluntarily self-identify as having a disability during the application process, not because it affects your chances of being hired, but because it helps us measure how well we're living up to our commitments and identify where we can do better. Your response is confidential and entirely optional.