AGM Sales

Job Title: Assistant General Manager (AGM) - Sales

Location: Bangalore, Karnataka
Department: Sales & Business Development
Reporting To: General Manager / Director - Sales

Job Summary

The AGM - Sales will be responsible for leading the sales function, driving revenue growth, managing key client relationships, and ensuring achievement of business targets. The role involves developing sales strategies, mentoring the sales team, monitoring performance metrics, and collaborating with cross-functional teams to enhance customer satisfaction and business profitability.

Key ResponsibilitiesSales Strategy & Business Growth

• Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Drive business expansion through lead generation, customer acquisition, and market penetration.
• Identify new business opportunities, partnerships, and channels to enhance sales growth.
• Analyze market trends, competitor activities, and customer requirements to develop effective sales plans.

Team Leadership & Management

• Lead, mentor, and motivate the sales team to achieve individual and team KPIs.
• Conduct regular performance reviews and provide coaching for continuous improvement.
• Ensure adherence to sales processes, CRM updates, and reporting standards.
• Foster a high-performance sales culture focused on results and customer satisfaction.

Client Relationship Management

• Build and maintain strong relationships with key clients and stakeholders.
• Handle escalated customer concerns and ensure timely resolution.
• Conduct client meetings, negotiations, and contract discussions to secure business opportunities.
• Drive customer retention and repeat business initiatives.

Revenue & Performance Management

• Monitor sales performance against targets and implement corrective actions when necessary.
• Prepare sales forecasts, pipeline reports, and business reviews for management.
• Track key sales metrics including conversion rates, revenue generation, and customer acquisition costs.
• Ensure profitability while maintaining competitive pricing strategies.

Cross-Functional Collaboration

• Coordinate with Design, Operations, Marketing, and Customer Success teams to ensure seamless project execution.
• Provide market insights to support product/service development and marketing campaigns.
• Work closely with senior management to align sales objectives with business goals.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or related field.
• MBA preferred.
• 8-12 years of experience in Sales and Business Development, with at least 3-5 years in a leadership role.
• Experience in Interior Design, Home Interiors, Furniture, Real Estate, Architecture, Construction, or related industries preferred.

Required Skills

• Strong sales leadership and team management skills.
• Excellent negotiation and closing abilities.
• Strong business acumen and strategic thinking.
• Proficiency in CRM tools and sales reporting.
• Outstanding communication, presentation, and interpersonal skills.
• Ability to analyze sales data and make data-driven decisions.
• Customer-centric mindset with strong relationship-building capabilities.

Key Performance Indicators (KPIs)

• Revenue Achievement
• Team Sales Target Achievement
• Lead to Conversion Ratio
• Customer Satisfaction Score (CSAT)
• Repeat Business/Referral Generation
• Sales Pipeline Growth
• Team Productivity & Retention

Compensation

Industry Competitive Salary + Performance Incentives + Benefits

Pay: From ₹70,000.00 per month

Benefits:

• Provident Fund

Work Location: In person