AI & Software Engineer

About Us

We are a Malaysian technology company developing a specialist AI-powered tax advisory and research platform designed specifically for Malaysian taxation.

Our platform combines artificial intelligence with real-world professional tax expertise, enabling individuals, businesses and tax and finance professionals to obtain practical tax guidance, research Malaysian tax legislation and guidance, and analyse tax-related documents through a digital platform.

The platform uses technologies including Generative AI, Retrieval-Augmented Generation (RAG), semantic search, specialised AI agents, document analysis and multilingual text and voice capabilities.

We are now building our in-house technology team to further develop the platform, enhance its AI capabilities and introduce new features.

For the advertisement, I would keep the requirements quite targeted. You need someone who can take over and improve an existing system, not someone whose AI experience is mainly theoretical.

Job Scope – AI & Software Engineer

The role will be responsible for the ongoing development, maintenance and enhancement of the AI platform, working closely with the founder and content team.

Key responsibilities:

• Manage and enhance the AI components of the YourTax platform, including RAG, retrieval, prompts, AI agents and response-generation workflows.
• Improve the accuracy, relevance and consistency of AI-generated tax responses, including investigating hallucinations, incorrect retrieval and source-citation issues.
• Manage the ingestion, indexing and retrieval of Malaysian tax legislation, Public Rulings, guidelines, case law and YourTax proprietary content.
• Develop and improve document analysis capabilities, including user-uploaded financial statements, tax computations, tax returns and supporting documents.
• Develop and enhance existing and new YourTax product features across the web application.
• Troubleshoot and resolve issues involving the AI engine, APIs, database, backend services and integrations.
• Work on multilingual AI functionality across English, Bahasa Malaysia, Mandarin and Tamil, including text and voice features.
• Monitor AI performance, response quality, latency, token/API usage and system reliability.
• Conduct technical testing and support UAT, staging and production deployments.
• Maintain proper development, testing and production environments and ensure changes do not disrupt the live platform.
• Maintain technical documentation covering system architecture, AI workflows, integrations, deployment processes and system access.
• Implement appropriate version control, backups, access controls and deployment procedures.
• Work with external developers/vendors where necessary while ensuring that YourTax retains sufficient internal technical knowledge and control of the platform.
• Evaluate and implement new AI models, tools and technologies where they can improve YourTax's performance or functionality.

Requirements – AI & Software Engineer

Qualifications & Experience

• Degree in Computer Science, Software Engineering, Artificial Intelligence or a related field.
• Minimum 3–5 years' software development experience, with hands-on experience developing or maintaining production applications.
• At least 1–2 years' practical experience working with Generative AI/LLM applications, preferably including RAG-based systems.
• Experience working on an existing production system/codebase, including debugging, maintenance and feature enhancement.
• Experience deploying and maintaining web-based/SaaS applications in a production environment.

Technical Skills

• Strong proficiency in Python and backend development.
• Hands-on experience integrating LLMs and AI APIs.
• Good understanding of Retrieval-Augmented Generation (RAG), embeddings, vector databases, semantic search and document retrieval.
• Experience with prompt engineering, AI agents and LLM workflow/orchestration.
• Experience with SQL/databases, APIs and system integrations.
• Proficiency with Git/version control and software development/deployment practices.
• Working knowledge of cloud infrastructure, servers, deployment, staging and production environments.
• Ability to troubleshoot AI issues including hallucinations, poor retrieval, incorrect source selection, latency and inconsistent responses.
• Full-stack development capability or sufficient front-end experience to develop and enhance application features.
• Experience with document ingestion, parsing, indexing or document-analysis systems would be an advantage.
• Experience with speech-to-text, text-to-speech and multilingual AI applications would be an advantage.