AI Chatbot Developer (WatsonX, Discovery & Orchestration)

AI Chatbot Developer (WatsonX, Discovery & Orchestration)

Job Title: AI Chatbot Developer (WatsonX, Discovery & Orchestration)

Location: Remote (India)

Employment Type: Full-time/ Part-time

Experience: 3+ years

About Quantum Strides LLC

Quantum Strides LLC is a leading IBM Business Partner and System Integrator specializing in AI-driven enterprise solutions. With expertise across IBM Watson, WatsonX, and Intelligent Automation, we help enterprises modernize operations, enhance customer engagement, and leverage AI for business growth.

Position Overview

We are seeking a skilled AI Chatbot Developer with hands-on experience in WatsonX Assistant, Watson Discovery, and Orchestration frameworks to design and deliver enterprise-grade conversational AI solutions. The ideal candidate will have strong development skills, practical experience with chatbot platforms, and an understanding of enterprise integration and orchestration for end-to-end automation.

Key Responsibilities

• Design, develop, and deploy AI chatbots using WatsonX Assistant and integrate with enterprise applications.

• Build Watson Discovery solutions for intelligent document search, retrieval, and contextual insights.

• Implement Orchestration flows to manage complex enterprise use cases across multiple systems.

• Integrate chatbots with external platforms (ERP, CRM, HRMS, ITSM, etc.) via APIs and middleware.

• Develop conversation flows, intents, entities, slots, and dialog strategies to improve customer experience.

• Work with NLP/NLU models to fine-tune chatbot accuracy and improve contextual understanding.

• Collaborate with business stakeholders to analyze requirements and transform them into scalable chatbot solutions.

• Optimize chatbot performance, conduct UAT, and provide post-deployment support.

• Stay updated with IBM WatsonX advancements and apply best practices for enterprise AI adoption.

Required Skills & Qualifications

• 3+ years of experience in AI chatbot development, preferably with IBM Watson/WatsonX ecosystem.

• Strong expertise in WatsonX Assistant conversation design, skill creation, and enterprise integration.

• Hands-on experience with Watson Discovery for document search and Q&A systems.

• Knowledge of Watson Orchestrate / Orchestration frameworks for automation workflows.

• Strong programming skills in Python, Node.js, or Java for chatbot development and integration.

• Experience working with REST APIs, JSON, and XML for system integrations.

• Familiarity with cloud platforms (AWS, Azure, IBM Cloud) and containerization (Docker, Kubernetes) is a plus.

• Strong problem-solving skills and ability to work in Agile/Scrum environments.

Preferred Qualifications

• IBM Watson, WatsonX, or AI-related certifications.

• Experience integrating chatbots with Slack, MS Teams, ServiceNow, Salesforce, or SAP.

• Familiarity with LLM fine-tuning and WatsonX.ai for conversational AI.

• Exposure to RPA/Automation tools for end-to-end orchestration.

Why Join Us

• Work with cutting-edge AI/WatsonX solutions in enterprise-scale projects.

• Be part of a collaborative and innovative global team.

• Competitive salary and growth opportunities in AI & enterprise automation.