AI Content & Technology Specialist

Location: Remote, with regular collaboration with UK-based team

Employment: Full-time

Reporting to: Group leadership / Designated manager

About the opportunity

We are seeking a hands-on AI Content & Technology Specialist to produce outstanding digital content and introduce practical AI-powered improvements across our hospitality, franchise and professional-services businesses. You will turn ideas into polished creative assets, identify inefficient processes and build reliable solutions that save time and improve quality. This is an execution-focused role, not simply an AI research or virtual-assistant position.

Key responsibilities

1. AI creative production and brand execution

• Create high-quality social graphics, digital advertisements, menu visuals, promotional artwork, presentations and other branded materials.
• Produce and edit short-form videos, product showcases, campaign content, animations and AI-assisted video assets for digital channels.
• Develop concepts, scripts, prompts, storyboards and variations; refine outputs using conventional design and editing tools where needed.
• Maintain distinct visual identities, tone and quality standards for each business; organise editable source files and reusable templates.
• Adapt and optimize creative workflows across different AI models and platforms to achieve the desired visual quality, consistency, and production outcomes.

2. AI workflow automation and implementation

• Audit repetitive work across marketing, store operations, franchise support, finance, HR and customer enquiries; prioritise high-value use cases.
• Design, build, test and maintain practical automations using suitable tools such as Make, Zapier, n8n, AI assistants and approved integrations.
• Improve workflows for task tracking, approvals, reporting, document handling, knowledge retrieval and internal communication.
• Document each workflow, provide staff training, monitor failures and maintain a clear handover process.

3. Technology coordination and continuous improvement

• Work with internal stakeholders and external developers to define requirements, test integrations and support rollouts.
• Evaluate AI products on output quality, reliability, cost, security and suitability; recommend tools rather than adopting technology for its own sake.
• Stay informed about emerging AI technologies, creative trends, and innovative production techniques, identifying opportunities to improve content quality, workflow efficiency, and overall outcomes. Manage assigned projects from brief to delivery, communicating timelines, dependencies and measurable results.

Success measures

• Consistent delivery of on-brand creative assets to agreed briefs and deadlines.
• Documented reduction in manual hours, turnaround time or production cost from implemented workflows.
• Reliable automations with appropriate testing, monitoring, ownership and staff adoption.
• Clear monthly summary of completed assets, live automations, savings, issues and next priorities.

Essential requirements

• A strong portfolio demonstrating real AI-assisted design and video work, with an explanation of your personal contribution.
• Practical experience implementing at least one working automation or systems integration, not just writing prompts.
• Competence with design/video editing software and AI creation tools; strong visual judgement and attention to detail.
• Ability to map business processes, troubleshoot issues, document work and manage projects independently.
• Strong written and spoken English and confidence working with UK-based stakeholders.
• Sound judgement around confidentiality, access controls, copyright, licensing and responsible AI use.

Desirable experience

• Experience with Higgsfield, Runway, Creatify, Go High Level, Adobe Creative Cloud, Canva, CapCut, Descript, ChatGPT, Make, Zapier or n8n
• Familiarity with hospitality, multi-site retail, franchising or accounting/professional services.
• Experience with APIs, webhooks, spreadsheets, dashboards, CRM systems or Google Workspace.

How to apply

Send your CV and portfolio to [email protected], including:

• Two or three examples of AI-assisted creative work.
• One automation you personally built, explaining the problem, tools used, and measurable outcome.
• Your availability and salary expectations.

Shortlisted candidates may be invited to complete a time-boxed, paid practical assessment.

Role boundaries

This position is responsible for hands-on creative delivery and practical AI implementation. It is not intended to replace specialist software engineers, senior finance professionals or the wider marketing team. Access to sensitive business or customer information will be provided only where authorised.

Work Location: Remote