AI Desktop Engineer

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.

Photon is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other

We are looking for AI Desktop Engineer to join our team.

Job Title: AI Desktop Engineer

Job Qualifications

• 8+ years of professional software engineering experience, including significant hands-on experience building and shipping production cross-platform desktop applications with Electron (or comparable frameworks) on both macOS and Windows.
• Demonstrated focus on user experience: partnering with design, prototyping and testing with real users, and shipping interfaces that are fast, accessible, and intuitive for non-technical corporate and operations staff.
• Experience automating manual and fragmented workflows into desktop-first digital processes, including local caching and sync, background and long-running tasks, native OS notifications, deep links and protocol handlers, file system and clipboard integration, and multi-window experiences.
• Experience integrating AI-enabled services into end-user applications, including large language models, retrieval-augmented generation, agent or workflow orchestration, conversational and voice interfaces, and responsible AI guardrails at the point of use.
• Strong API and integration skills: consuming and shaping REST, GraphQL, and event-driven services, and working with backend and platform engineers to make desktop clients performant and resilient.
• Experience with desktop release and quality practices: code signing and macOS notarization, auto-update channels, enterprise distribution through Intune, Jamf, or comparable MDM, CI/CD for multi-platform builds, crash and performance monitoring, automated UI testing, and phased rollouts.
• Working proficiency in Python or a comparable backend language, with enough platform and cloud fluency (Azure, AWS, or GCP; containers; CI/CD; observability) to extend Tulip services where the desktop experience requires it.
• Experience securing desktop and enterprise integrations, including OAuth 2.0 and OpenID Connect, enterprise SSO on managed Mac and Windows endpoints, local data protection using the OS keychain and credential vault, and secrets management.
• Strong communication skills, with the ability to work directly with corporate and operations teams to observe how work actually gets done and translate that into technical designs and executable engineering work.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field preferred, or equivalent practical experience.

Preferred Qualifications

• Experience building desktop or internal productivity applications for corporate, support center, finance, or operations teams in complex enterprise environments.
• Experience with design systems, accessibility standards, usability testing, and instrumenting product analytics to measure adoption and task completion.
• Familiarity with Azure AI, Azure OpenAI, Microsoft Fabric, vector search, prompt orchestration, or agentic AI frameworks, and with enterprise AI governance and responsible AI controls.
• Experience integrating desktop applications with enterprise systems such as Microsoft 365, ERP, ticketing, HRIS, data platforms, or identity providers.
• Experience working in retail, restaurant, ecommerce, loyalty, finance, supply chain, or high-volume enterprise environments.
• Experience partnering with product managers, designers, business analysts, forward deployed engineers, and enterprise architects to move ideas from user discovery to delivery.

Skills

• Cross-platform desktop application engineering with Electron on macOS and Windows
• User experience design partnership, prototyping, usability testing, and accessibility
• Workflow automation and digitization of manual, fragmented, and browser-bound processes
• Native-feeling desktop UX, OS integration, notifications, and performance and memory tuning
• API, integration, and eventing patterns across enterprise and AI services
• LLM, RAG, agentic workflows, and AI evaluation applied to end-user experiences
• Python, SQL, cloud-native engineering, and secure service design
• Desktop CI/CD, code signing and notarization, auto-update and release management, crash and performance monitoring, and automated testing
• User discovery, stakeholder communication, and translating operational needs into product
• Peer mentorship, engineering standards, design reviews, and code quality

Key Result Areas (KRAs)

These KRAs describe the primary outcomes expected from this role and how success will be evaluated.