AI Engineer

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Job Location: Inflight Catering Centre 1

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About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:
About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The Role

The AI Engineer is responsible for building and scaling enterprise-grade Generative AI platforms that enable rapid development and deployment of LLM-powered applications across the organization. This role focuses on developing reusable GenAI infrastructure including RAG pipelines, vector databases, model serving layers, and agent orchestration frameworks.

Key Responsibilities

GenAI Platform Development

Build and maintain RAG pipelines and LLM orchestration frameworks

Develop reusable GenAI services and APIs

Enable multi-agent and agentic workflows

Infrastructure & Systems

Implement scalable model serving infrastructure (vLLM, Triton, APIs)

Manage vector databases and embedding pipelines

Optimize performance and cost of LLM systems

Platform Enablement

Provide reusable building blocks for AI teams

Enable rapid experimentation and deployment

Collaborate with AI/ML teams to accelerate GenAI adoption

Innovation

Evaluate emerging GenAI tools and frameworks

Drive adoption of best practices in LLMOps

Key Requirements

Bachelor/ MSc / PhD in Computer Science, Mathematics or related field of study

Ongoing commitment to training and professional development in AIML, Aviation Domain, Cargo handling, Ground Handling milestones, Ground Freight and Food Solutions.

3 to 5 years in AI engineering / backend systems

Strong expertise in: LLMs, RAG, embeddings, LangChain / LlamaIndex, CrewAI, Vector DBs (FAISS, Pinecone)

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