AI Operations Intern

scaile is building the infrastructure that makes brands visible in AI search. As ChatGPT, Perplexity, and Google AI Overviews replace traditional search, we help companies get discovered and recommended by AI systems. We combine a proprietary Content Engine with AI agents to create, optimize, and deploy content at scale. Supported by Google Cloud for Startups and NCA VC, we're already live with clients like Beurer and Lyceum Technologies.

We're hiring a Customer Success Intern to help our customers get real value from SCAILE and keep coming back. You'll support onboarding, run check-ins, and keep an eye on the early signals that tell us when an account needs attention. This is a 10-week, paid internship (1.850 €/month) working shoulder-to-shoulder with the founding team.

Support customer onboarding and help new accounts hit their first "wow" fast

Monitor customer health, usage, and feedback so we spot risks and opportunities early

Prepare check-ins, reports, and QBRs that show customers their results

Work with sales and product to turn customer feedback into product improvements

Keep the CRM and CS tooling clean, and iterate on what keeps customers happy

Use AI to make yourself obsolete.

You've already taken care of people somewhere, whatever it was: a service job, a club, tutoring, or a community you ran (that interests us more than your CV)

You communicate clearly and genuinely enjoy helping others succeed

You're organized, proactive, and don't wait to be told what to do

You're curious about AI, SaaS, and customer-facing work

You speak fluent German and English (both are a must for our customer base)

Paid internship (1.850 €/month) with a real path to a full-time role

A culture of high ownership and real impact, plus as many tokens as you want to spend on AI tooling

Ready to move fast, build bold, and make customers successful from day one? Join the team building the content engine for AI search visibility and see your work go live in days, not months. Send us your interest and CV, or contact Simon Wilhelm directly. Our hiring process is simple: 15-min intro call → Deep dive & challenge → Meet the team → Offer.