AI Project Manager - Dehradun

Business Systems & Conversational AI Project

Manager

Cynet Health

Join an award-winning and talented organization that delivers world-class workforce solutions.

We are seeking a versatile leader to fill a dual-impact role as a Business Systems Analyst and

Project Manager, specifically focused on spearheading our Conversational AI and

automation initiatives.

What will you be doing day to day?

As a hybrid BSA and Project Manager, you will bridge the gap between complex business needs

and next-generation AI solutions. Your focus will be on streamlining operations across Sales,

Recruiting, Payroll, Billing, and Finance through intelligent automation.

• Project Leadership: Own the end-to-end lifecycle of Conversational AI projects, from

initial discovery and scoping to final deployment and post-launch optimization.

• Stakeholder Management: Serve as the primary bridge between business users and

technical developers, ensuring alignment on project goals and timelines.

• Requirement Translation: Work with business users to define automation opportunities

and translate those requirements into actionable technical tasks for developers.

• Quality & Testing: Lead Systems Testing and User Acceptance Testing (UAT) to validate

that Conversational AI tools meet business needs and deliver a high-quality user

experience.

• Adoption & Training: Create user guides, lead training sessions, and provide go-live

support to ensure the smooth adoption of new AI tools across the organization.

• Continuous Improvement: Gather post-implementation feedback to optimize features

and improve the performance of our AI models and automation workflows.

Your Experience:

• Professional Background: 5+ years as a Business Systems Analyst or Project Manager,

specifically supporting system implementations or process automation.

• Education: Bachelors degree in Business Administration, Information Systems,

Computer Science, or a related field.

• AI Expertise: Deep familiarity with Conversational AI, Gen AI, LLMs, RAG, and Machine

Learning (ML) frameworks.

• Technical Toolkit: Proficiency with low-code/no-code tools or automation platforms

such as Power Automate, AppSheet, or UiPath.

• Quality Focus: Prior experience in Quality Assurance (QA) is a significant advantage.
• Industry Knowledge: Understanding of US Staffing or back-office operations (Payroll,

Billing, Recruiting) is highly desirable.

• Soft Skills: Highly organized with strong attention to detail; proactive and comfortable

collaborating with both technical and non-technical stakeholders.

About Cynet Health:

Headquartered in the Washington, D.C. metro area, Cynet Health is a Joint Commission

Certified Workforce solutions company that helps our clients realize their talent potential

through custom staffing and recruiting solutions.

For more information, please visit our website at www.cynethealth.com.