AI Software R&D Engineer

About the role

As an AI Software R&D Engineer, you will report to the R&D Manager. Your primary role is to develop advanced AI solutions while ensuring optimal performance of existing systems. You will be involved in the complete software lifecycle starting from conceptualizing of the product, design, development, implementation, training and support. You may also be tasked to maintain existing systems.

Key responsibilities

• Develop cloud based AI application, which may cover both back-end and front-end based on requirements
• Collaborate with other team members on development works
• Maintain and enhance existing projects
• Communicate with customers to understand their requirements
• Contribute new ideas and approaches
• Setup and configure backend cloud infrastructure for hosting the solution
• Troubleshoot any software issues
• Perform testing and commissioning works
• Provide technical support to customers
• Liaise with other team members on faults escalation
• Provide basic user training to customers
• Prepare relevant documentations or guides for customers

Pre-requisite

• Experience working with AI Voice related project will be advantageous
• Proficient in array of programming languages, such as C#, Javascript, Typescript, java, and python (at least 2 languages)
• Willing to learn new programming language
• Knowledge in Database design and development e.g. SQL and NoSQL
• Familiar with development and consumption of RESTful API
• Knowledge in integrating third-party SDKs and APIs
• Excellent problem-solving skills and critical-thinking skills
• Knowledge in Mobile App Development React Native is a Plus
• Excellent interpersonal and communication skills, with ability to communicate effectively with teammates and customers
• Positive thinking, energetic, and ability to work as a team
• Ability to multi-task is mandatory
• Minimum 2-3 years working experience in software development is preferred
• Minimum Diploma or University Degree in Engineering / Computer Science or related IT field
• Fresh graduates with relevant field of studies may apply

About us

Axiom IT Solutions Pte Ltd is a Microsoft Gold Partner specializing in Microsoft Teams Voice, Collaboration, Security and Artificial Intelligent services. We are actively promoting the adoption of Microsoft Copilot and Copilot Studio for SME and Enterprises in Singapore. We also developed our own Axiom AI Voice agents for AI Receptions, AI Call Centers, AI reminder and AI Elderly call solutions. We have been awarded Microsoft Copilot for SME programme for customer growth, as well as winner of Top 20 Global Copilot Customer Success stories from Microsoft.