AI Solution Lead

Contract-to-Hire · Remote · US · Competitive Rate · Equity on Conversion

Be sure the read the How to Apply instructions below!

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ABOUT THE ROLE

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loom·ai deploys continuously learning AI decision systems inside large

enterprises in regulated industries. The work is technically complex, the

clients are sophisticated, and the stakes are real. We need someone who can own

the client relationship, keep senior stakeholders aligned, and make sure

momentum never stalls — on programs where AI is the core of what's being

delivered.

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THE ROLE

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You run the program. You own the room.

In practice, this means you are the person the client calls. You run the weekly

steering meeting, manage competing priorities across business and technology

stakeholders, and make sure the right people have the right information at the

right time. When something is about to go sideways, you know before it does.

You also understand what's being built. Not at an engineering level — but well

enough to ask the right questions, recognize when a technical decision has

business consequences, and explain an AI system's behavior and limitations to a

client executive who didn't ask for a technical briefing.

You've worked on AI programs before — implementations, deployments,

transformations. You know the difference between a model that's been trained

and a model that's been deployed. You know why "the AI said so" is not a

sufficient answer in a regulated environment. That knowledge makes you a better

program lead.

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WHAT YOU'LL DO DAY TO DAY

Concrete responsibilities, not vague ownership.

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CLIENT & PROGRAM

 - Run the client engagement — own the weekly rhythm, the status, the

  escalations

 - Own alignment across the client ecosystem — AI initiatives cut across

  marketing, technology, data, operations, and compliance; you make sure none

  of those boundaries become blockers

 - Manage senior stakeholder relationships across business and technology —

  including competing agendas and organizational politics

 - Navigate competing priorities to keep delivery on track without burning the

  relationship

 - Identify risks before they become issues and bring a proposed path forward

 - Think about what comes next — how the engagement grows, what the client

  needs before they ask

AI PROGRAM CONTEXT

 - Own the value narrative with the client — translate what the AI system is

  delivering into business terms that resonate with executives

 - Translate AI system behavior and limitations into plain language for client

  executives

 - Know when to escalate a technical question versus when to answer it

  yourself

 - Ensure client understanding of what AI is doing, how decisions are made,

  and where humans remain in the loop

 - Use AI tools actively in your own program management work

 - Work closely with our technical team — understand what they need from the

  client to succeed

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WHAT WE'RE LOOKING FOR

Program experience. AI fluency. Client confidence.

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MUST-HAVES

 - 3–6 years running client-facing programs in a consulting or professional

  services context

 - Direct experience on AI, data, or analytics programs — not just general

  technology delivery

 - Comfortable owning senior stakeholder relationships and managing hard

  conversations

 - Experience aligning multiple functions across a large organization — AI

  initiatives don't stay in one lane and neither do you

 - Can explain AI system behavior, trade-offs, and limitations to

  non-technical executives

 - Actively using AI tools in your own work — not just aware of them

 - Track record of delivering outcomes under pressure in ambiguous

  environments

STRONG PLUS

 - Financial services or insurance background

 - Experience managing programs where AI or ML models were in production

 - Consulting firm background (Big 4, boutique, or strategy firm)

 - Salesforce ecosystem familiarity

 - Understanding of AI governance, explainability, or regulated AI deployment

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WHAT WE OFFER

Real clients. Real AI. Real upside.

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 RATE   Competitive, commensurate with experience

 ACCESS  Direct access to founders — real ownership from day one

 EXPOSURE Enterprise AI deployments in complex, regulated environments

 PATH   Full-time conversion based on performance and growth, with equity

      opportunity

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HOW TO APPLY

Skip the resume. Show us how you think.

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We ask for one thing up front: a short video. If it lands, we'll move to a

conversation.

 1. RECORD A 2–3 MINUTE VIDEO

   Respond to the prompt below. Use Loom, YouTube (unlisted), or a Google

   Drive link. We're watching how you think and how you communicate.

 2. SEND IT TO US

   Email your video link and LinkedIn profile to [email protected]. One line

   on why loom·ai. Confirm you are authorized to work in the US without visa

   sponsorship.

 3. FOUNDERS INTERVIEW

   If your video resonates, we'll move to a 30-minute conversation with

   Tricia and David.

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THE VIDEO PROMPT

One question. Two to three minutes. Your voice.

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 "Tell us about a program you led where you had to manage something harder

  than the work itself — the relationship, the politics, the perception. What

  was the situation, how did you handle it, and how did you make sure both

  sides came out of it intact?"

 LENGTH — 2–3 minutes

  No longer. How you structure your answer matters as much as what you say.

 VOICE — Your own words

  Don't script it. We want to hear how you actually talk about client work.

 DETAIL — Be specific

  Real situation, real stakes. Generic answers tell us nothing useful.

 CANDOR — Be honest

  What went wrong and what did you do? That's the most interesting part.

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READY? SEND US YOUR VIDEO.

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Email your video link and LinkedIn profile to [email protected]. One line on

why loom·ai. Confirm US work authorization.

 Apply:    [email protected]

 Subject line: AI Program Lead Application — [Your Name]

_____________________________

Candidates must be authorized to work in the United States without visa

sponsorship.