AI Test Engineer

About the role

As an AI Test Engineer, you will support the delivery of high-quality digital experiences across customer-facing applications. In this role, you will partner closely with developers, product owners, business analysts, and fellow QA engineers to learn systems, understand business processes, and contribute to quality throughout the software development lifecycle. You will execute testing activities, identify defects, and help ensure customers receive reliable and intuitive digital experiences.

Key responsibilities

• Execute functional, regression, integration, and exploratory testing for web-based AI chatbot applications.
• Develop a strong understanding of digital platforms, business processes, and customer experiences.
• Collaborate with cross-functional teams to understand requirements, user stories, and acceptance criteria.
• Identify, document, and track software defects, AI hallucinations, incomplete answers, incorrect content retrieval, access control violations, and prompt injection vulnerabilities while effectively communicating findings to development teams.
• Participate in backlog refinement, sprint planning, daily standups, and other Agile ceremonies.
• Create and maintain test plans, test scenarios, test cases, test data, and QA documentation.
• Assist with validation of website content, product information, and customer-facing functionality.
• Apply quality engineering best practices, testing methodologies, and automation tools.
• Support user acceptance testing (UAT) and release validation activities.
• Communicate testing status, risks, and issues clearly to team members and stakeholders.

About you

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 1-3 years of experience in AI Quality Assurance, ML/AI Testing in data platforms such as Databricks, or a related field.
• Knowledge of AI web technologies, APIs, hands-on experience with creating Agentic AI, and development experience in data platforms such as Databricks.
• Understanding of software development and testing concepts.
• Strong verbal and written communication skills.
• Demonstrated ability to collaborate effectively within cross-functional teams.
• Strong organizational, analytical, and problem-solving skills.
• Eagerness to learn new technologies, systems, and business processes.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with Agile methodologies is preferred.