AI Workforce Coordinator

Position Overview

As an AI Workforce Coordinator, you manage end-to-end crowd lifecycle activities including tool access, payments, and communication, to ensure project teams can execute effectively and on schedule. You support the onboarding, operational enablement, and offboarding of external crowd contributors for AI projects.

Key Responsibilities

• Manage end-to-end onboarding and offboarding processes for external crowd collaborators across AI projects
• Coordinate tool access, system setup, and technical enablement to ensure contributors are production-ready
• Process payments, manage timekeeping, and handle administrative documentation for crowd collaborators
• Facilitate communication between project teams and external contributors to resolve operational issues and remove blockers
• Maintain accurate records of contributor status, compliance, and project assignments
• Ensure all crowd management activities align with project milestones

Functional Competencies

• Strong organizational and administrative skills with ability to manage multiple concurrent onboarding workflows
• Excellent written and verbal communication abilities for cross-functional coordination
• Attention to detail and accuracy in documenting contributor information and compliance requirements
• Ability to work independently and manage competing priorities in a fast-paced environment
• Problem-solving mindset to address operational challenges and support contributor productivity
• Proficiency in spreadsheet tools for data entry, tracking, and basic reporting
• Basic data analysis skills to monitor contributor metrics, payment accuracy, and project timelines

Qualifications

• 3+ years of experience in operations, workforce management, project coordination, or related field
• High school diploma; university studies are preferred
• Strong oral and written English