AI Workplace Solutions Engineer

We are looking for an AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences.

Unlock the potential of remote work in Kazakhstan, giving you the flexibility to work from home or access our offices in Astana, Almaty or Karaganda. Responsibilities

• Manage and evolve Microsoft Teams and core collaboration services, including meetings and voice capabilities
• Enable and support AI-powered tools, ensuring proper governance, adoption, and cost control
• Drive onboarding, licensing, and compliance processes for AI applications and development tools
• Support and optimize voice solutions, including integration with telephony platforms and SBC infrastructure
• Implement automation and integrations using Microsoft Graph and related technologies
• Provide advanced support for complex cross-platform issues
• Ensure security, compliance, and alignment with enterprise AI governance standards
• Collaborate with cross-functional teams to design and improve workplace and AI solutions
• Maintain documentation and contribute to service enablement and knowledge sharing

Requirements

• Strong expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools
• Experience with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor, and similar platforms
• Good understanding of modern cloud platforms and identity management (e.g., Entra ID)
• Exposure to voice and telephony solutions, including Microsoft Teams Phone and SBC integrations
• Familiarity with automation and scripting (PowerShell, Python)
• Knowledge of AI governance, compliance, and responsible use practices
• Strong troubleshooting skills across integrated workplace and AI environments
• English proficiency at B2 level or higher

We offer

• We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact

• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home

• Opportunity to work abroad for up to two months per year

• Relocation opportunities within our offices in 55+ countries

• Corporate and social events

• We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs

• Certifications, including GCP, Azure and AWS

• Unlimited access to EPAM's internal learning database

• Free English classes with certified teachers

• Discounts in local language schools, including online courses for the Kazakh language

• We cover it all:

• Participation in the Employee Stock Purchase Plan

• Monetary bonuses for engaging in the referral program

• Medical & family care package

• Six trust days per year (sick leave without a medical certificate)

• Coverage of psychology sessions of your choice

• Benefits package (sports activities, a variety of stores and services)

• Housing support program: preferential mortgage access via Otbasy Bank partnership

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.