AIops /SRE Engineer

We are looking for a hands-on AIOps Engineer who can build and engineer AIOps capabilities around enterprise observability, telemetry, intelligent event correlation, anomaly detection, proactive monitoring, and automated remediation.

Key Responsibilities

• Ingest and normalize metrics, logs, traces, events, topology and digital-experience signals.
• Develop anomaly detection, forecasting, event correlation and service-health scoring use cases.
• Implement alert enrichment, deduplication, suppression and intelligent routing.
• Integrate monitoring and event-management platforms with ITSM systems.
• Build automated remediation and orchestration workflows with approvals, audit trails and rollback controls.
• Evaluate false-positive rates, detection accuracy, automation success and operational impact.
• Work closely with SRE, platform, service-management and engineering teams.

Mandatory Skills

• AIOps / Observability Engineering
• Telemetry pipelines
• Event correlation and event management
• Anomaly detection and analytics
• Dynatrace
• ServiceNow ITOM / Event Management
• ELK / OpenSearch
• Cloud-native monitoring
• Python
• REST API / API integration
• Scripting and automation
• ITSM processes
• Production troubleshooting
• Data quality and model evaluation