Air Customs Assistant Manager

About the role

CEVA Logistics (Thailand) Ltd. is seeking an Air Customs Assistant Manager to join our dynamic team in Samut Prakan. This is a full-time position that plays a crucial role in managing customs operations and ensuring smooth air freight clearance processes. As Assistant Manager, you will oversee customs documentation, compliance, and regulatory requirements whilst supporting the Senior Management team in delivering exceptional service to our clients. This role offers the opportunity to develop your expertise in air customs operations within a leading global logistics provider.

Key responsibilities

• Manage and oversee air customs clearance operations, ensuring all shipments comply with local and international customs regulations
• Prepare, review and submit customs documentation including declarations, permits and certificates of origin
• Liaise with customs authorities, freight forwarders and clients to facilitate smooth clearance processes and resolve customs issues
• Ensure accurate and timely classification of goods according to Harmonised System codes and tariff regulations
• Monitor and track shipments through the customs clearance process, providing regular updates to stakeholders
• Maintain detailed records of all customs transactions and documentation in compliance with regulatory requirements
• Identify and implement process improvements to enhance efficiency and reduce clearance times
• Provide support and guidance to junior staff members and assist with training on customs procedures and regulations
• Handle queries and complaints from clients regarding customs matters in a professional and timely manner
• Stay updated on changes to customs regulations, tariffs and compliance requirements

What we're looking for

• Minimum 8 - 10 years' experience in customs operations or air freight clearance, with at least 2-4 years in a supervisory or assistant manager capacity

• Strong knowledge of Thai customs regulations, import/export procedures and international trade compliance requirements

• Thorough knowledge and understanding of the import process, export process and working environment, including the related customs systems/applications.

• Excellent communication skills in English and Thai, both written and verbal

• Strong organisational and time management abilities with the capacity to manage multiple shipments and deadlines simultaneously

• Problem-solving capabilities and ability to handle challenging customs issues proactively

• Relevant certification or qualifications in customs brokerage, international trade or logistics, Customs Broker License is preferred