Air Freight Import Executive

Our client is a leading freight forwarding company that is incorporating technology and AI into their work flow. Ensuring that solutions delivered to client are efficient and up to date.

• office hours, alternate half day on saturday
• East area, shuttle bus provided
• Basic + Daily allowance
• Variable bonus
• Medical coverage and other company benefits
• Fast shortlisting

Job Scope:

Shipment operations - Managing end to end shipments activities, coordinating with vendors and other parties to ensure smooth shipment process

Support cargo clearance processes at terminals and agent warehouses

Customer Servicing - Respond to customer inquiries and resolve shipment-related issues and complaints in a timely and professional manner

Support urgent request and communicate clearly to other parties when necessary

Handling of special cargo valuable cargo, strong room storage, and escorted cargo requiring enhanced monitoring and status updates.

Process permit and any releavnt documents requested for submissions

Billing and finance reporting

Support insurance application, IT support, provide operational back up when needed

Requirements:

• Min Dip of releavant field and above
• Min 2 years of exp
• Experience handling key accounts, shipment coordination, and billing activities is preferred

EA Personnel Name: Vernon Ong Yu Hern
EA Personnel No: R22109228
EA License No: 04C3537