Air Freight Officer

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Description

Key Responsibilities

• Support the coordination and scheduling of daily shipment activities to ensure smooth operations and alignment with customer requirements.
• Provide expertise in air freight operations, including contributing to tender submissions and ensuring adherence to customs and trade compliance requirements.
• Assist the supervisor in strengthening and expanding air freight service offerings by working closely with internal departments such as Sales and Marketing.
• Engage with airlines and service providers to obtain competitive pricing and maintain healthy operational margins.
• Review airline/vendor invoices for accuracy and promptly address any billing discrepancies.
• Carry out improvement actions based on audit results and management directives to address operational issues.
• Identify opportunities to refine processes and enhance operational efficiency in line with changing business needs and customer expectations.
• Undertake any additional tasks assigned by management when required.

Job Requirements

• Diploma or Degree in any field, with preference given to candidates from Logistics, Supply Chain, or related disciplines.
• At least 3–5 years of relevant experience in air freight or logistics operations.
• Hands-on experience in managing air freight operations, including interaction with airlines, terminals, and internal teams.
• Solid understanding of air cargo regulations (IATA) and Dangerous Goods (DG) handling; certifications will be an added advantage.
• Working knowledge of customs clearance procedures and international trade compliance practices will be an added advantage.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
• Well-developed organizational skills, with a strong ability to solve problems and manage multiple priorities.

Employee Type:

Permanent

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