Air Freight Solution Specialist

Key Responsibilities

• Lead air freight procurement and supplier management, covering airlines, freight forwarders, GSA/CSA, ground handlers, customs brokers, trucking, and other logistics partners.
• Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.
• Develop and maintain strong supplier relationships while monitoring supplier performance, service quality, and cost competitiveness.
• Develop air freight solutions, routes, products, and quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.
• Support sales and business development teams with customer solutions, market quotations, tenders, and project implementation.
• Monitor end-to-end air freight operations, including booking, customs clearance, pickup, delivery, shipment tracking, and issue resolution.
• Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize transportation solutions and operating costs.
• Develop and maintain SOPs and operational standards while providing air freight product and operational training to sales and operations teams.
• Coordinate closely with internal departments, global network teams, customers, and external partners to ensure smooth cross-border operations.
• Maintain diversified supplier and capacity resources, develop contingency plans, and ensure compliance with relevant customs, aviation, legal, and company requirements.

Job Requirements

• 3+ years of experience in international air freight, airline route operations, air freight procurement, or related fields. Candidates with experience in aviation product development, air cargo companies, or airlines are preferred.
• Strong understanding of the international air freight market, airline networks, routes, capacity, and cargo space, with established resources across airlines, GSA/CSA, charter operators, or other aviation suppliers.
• Strong knowledge of end-to-end air freight operations, with proven capabilities in supplier sourcing and negotiation, market rate benchmarking, cost analysis, and complex problem-solving.
• Strong market awareness and analytical skills, with the ability to design air freight solutions or products that balance cost competitiveness, operational feasibility, and delivery requirements.
• Strong communication, execution, adaptability, and cross-functional coordination skills, with the ability to work effectively under pressure and handle complex business situations.
• Results-oriented and proactive, with the ability to take ownership and drive business outcomes. Experience in team training, business coaching, or team management is an advantage.