Air Import & Export Operator - Time Critical Logistics

Do you work in time critical logistics and thrive in a fast-paced environment where no two days are the same?

At EFM, youll be part of a team that makes live events happen. From international music tours to major sporting events and exhibitions, we operate at the heart of the action. Youll work with passionate professionals, global partners, and high-profile clients through all modes of door-to-door shipping, customs liaison, ATA carnets & documentation. www.efm.global

What were looking for!

Role: Project Manager

Location: Carson, Los Angeles

Job Type: Full time in the office - Hybrid working considered following 6 month introductory period

Work Pattern: Monday to Friday 40 hours per week, 8am to 5pm.

Classification: Exempt

Expectations of the role include;

• Secure bookings with airlines, hauliers, and other carriers.
• Prepare essential shipment documentation including AWBs, BOLs, Carnets, COOs, etc.
• Enter and manage shipments in our Cargowise system following company protocols, (full training to be provided).
• Handle all aspects of customs clearance, whether in-house or via brokers.
• Monitor and track shipments, providing timely updates to clients and account managers.
• Accurately maintain job costs and records in Cargowise.
• Coordinate freight builds, import/export handling, and warehouse requirements with internal teams.
• Liaise with overseas agents and EFM offices for international movements.
• Assist in planning and executing the logistical aspects of tours and events.
• Create small transport and logistics budgets.
• Negotiate rates with service providers and assist in quoting customers. Provide high-level support throughout each assigned project from start to finish.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Ideally minimum 3-years of experience in a similar role within logistics or freight forwarding
• Experience of or knowledge of air import/exports, ocean imports/exports, road, knowledge of customs procedures and has worked with ATA Carnets.
• Has worked with agents in international locations, who support in the delivery of goods worldwide.
• Is used to working end to end logistics, from inception of quotation to final billing.
• Can multitask, and prioritise workload, whilst problem solve and mitigate risk.
• Strong interpersonal and customer service skills.
• Ability to establish and maintain relationships with clients and communicate directly.
• Organized and strong attention to detail.
• Logical thinking, self-management skills, and ability to prioritize workload.
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office applications, particularly Outlook and Excel. Familiarity with Cargowise a plus but not essential, as full training will be provided.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Most work is performed indoors in an office setting.
• Regularly use hands to type, handle, or feel.
• Required to use close vision, distance vision, color vision, peripheral vision, depth perception and have the ability to focus.
• Must have clear, easy to understand oral communication ability.
• Ability to push, pull, lift, carry, or maneuver weights up to 20 pounds.
• Ability to sit for prolonged periods. May occasionally need to stoop, climb, or squat.