Air Terminal (Cargo Operations) Supervisor / Executive

About Us

Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.

In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from raw material procurement to finished goods distribution, helping customers succeed globally.

We are seeking an Air Terminal Supervisor / Executive to join our team in the Free Zone, Suvarnabhumi Airport. The role is responsible to support daily air freight terminal operations. The role will be handling air export shipments, cargo build-up planning, coordination with airlines and terminal stakeholders, and ensuring smooth operational execution in compliance with operational and customs procedures.

Key Responsibilities:

Terminal Operations:

• Manage and coordinate air export shipments from cargo acceptance until final uplift.
• Ensure proper handling and movement of cargo within the air terminal in accordance with airline and operational requirements.
• Support daily outbound airfreight operations and ensure operational efficiency.
• Coordinate and resolve operational issues, including cargo irregularities and shipment handling matters.

ULD Build-Up & Space Planning:

• Perform ULD build-up planning for both lower deck and main deck cargo.
• Ensure effective cargo planning to maximize space utilization and loading efficiency.
• Monitor cargo allocation and ensure shipments are loaded according to airline requirements and operational priorities.

Documentation:

• Prepare, review, and verify operational and shipping documents to ensure compliance with export procedures and regulations.
• Maintain accurate shipment records and update shipment information in the internal operating system.
• Ensure all operational documentation is completed accurately and submitted within the required timeline.

Customs and Compliance:

• Assist in customs formalities and operational compliance matters.
• Handle and follow up on any shipment-related issues.
• Ensure compliance with company SOPs, airline requirements, safety standards, and customs regulations.

Coordination & Stakeholder Management

• Send shipment notification reports and updates to destination offices/teams in a timely manner.
• Build and maintain strong working relationships with airline operations teams, Ground Handling Agents (GHA), and terminal personnel.
• Coordinate closely with internal departments and external stakeholders to ensure smooth shipment movement and operational execution.

Others

• Perform any other duties and responsibilities assigned by the Manager.

Qualifications:

• Bachelor’s Degree in Logistics, Supply Chain, Transportation, or related field.
• 3 - 4 years of experience (5 years+ for Supervisor) in air freight, cargo terminal, airline cargo operations, or freight forwarding operations.
• Able to work in shifts, weekends, and public holidays when required.

Skills & Competencies:

• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airline and terminal operations processes.
• Strong coordination, communication, and problem-solving skills.
• Able to work in a fast-paced operational environment and handle urgent situations effectively.
• Proficient in Microsoft Office and operational systems.
• Good command of written and spoken English and Thai.