Airfreight Export Executive

DUTIES AND RESPONSIBILITIES:

• Received the shipment’s booking from the customers.
• Arrangement of cargo pick-up and transfer.
• Prepare cargo booking with the airlines/carriers.
• Preparation + printing of air waybills (MAWB & HAWB).
• Attend to inquiries of Hellmann overseas offices and clients thru phone or  e-mail in a timely manner.
• Ensure that Key Performance Indicators(KPI) are observed at all times.
• Prepare reports to clients and foreign agents as required.
• Check and ensure the data completeness of air export files.
• Ensure that all client requirements are properly met.
• Performs other related functions as specified by immediate superior.
• Maintaining contact with airlines, trucking companies and other relatedService Providers.
• Represents the company on meetings and seminars as maybe assigned.
• Proactive response to service failures and issues.
• Always observe, follow company policies and QHSE requirements.
• Prepare reports and feedback as required by the Supervisor or Manager.
• Reports incidents and hazards relevant to the working instructions.

JOB QUALIFICATIONS:

·         Minimum of 1-year experience in the international freight forwarding industry and knowledgeable in all facets of airfreight export operations.

·         Excellent interpersonal and communication skills.

·         Self-motivated and disciplined with the ability to work with one’s own initiative and as part of a team.

·         Fluent in oral and written English

·         Working knowledge of MS Office (e.g. Word, Excel, PowerPoint), CargoWise and other related programs will be an advantage.