AirPro - Remote Technician

About AirPro Diagnostics Australia
AirPro Diagnostics Australia delivers industry-leading remote automotive diagnostics, programming, and ADAS calibration support to repairers nationwide. Backed by advanced OEM-compatible tools and a global team of skilled diagnosticians, we provide fast, accurate, and compliant solutions for modern vehicle systems.

Our mission is to empower repair facilities with reliable, real-time diagnostic expertise-ensuring vehicles are repaired safely, efficiently, and to manufacturer standards.

As we continue to expand our Australian operations, we're looking for talented professionals who share our passion for precision, technology, and exceptional customer service.

Role and Responsibilities
The Remote Diagnostic Technician is responsible for carrying out precise and accurate remote diagnostic tasks across all vehicles makes and models.

The role requires a candidate that is meticulous, inquisitive and has a high attention to detail. Quality of workmanship and accuracy is paramount in this role due to the nature of the potentially lifesaving systems being repaired and calibrated correctly.

The Remote Diagnostic Technician has a strong automotive technical background and experience. Understands modern vehicle technology, particularly high-tech body and chassis electronic systems including ADAS, ABS, Body Control, SRS, EPS

Sound understanding of vehicle diagnostic platforms and software.

Must have strong diagnostic skills. Competent in the use of multiple diagnostic platforms and software.

Key Responsibilities Include:

• Interprets repair procedures and follows them to a successful outcome
• Documents work carried out comprehensively
• Carries out required tasks with high accuracy
• Confident. Contribute to team knowledge sharing and continuous improvement.
• Maintains workspace and company equipment to high standards
• Reports to all levels comfortably and confidently
• Emphasis on customer satisfaction
• Works well both independently and in a team

Qualifications and Education Requirements

• Fully qualified automotive technician.
• Minimum 5+ years of hands-on experience in automotive repairs.
• At least 2+ years as a diagnostic or master technician.
• Current, clean, full driving license (manual & automatic).

Preferred Skills

• OEM training and dealer-level experience highly regarded.
• Strong problem-solving and analytical skills.
• Computer literacy and ability to operate multiple diagnostic platforms.
• Strong communication skills and ability to explain technical findings.
• Experience interpreting wiring diagrams and technical data.
• Report writing with accuracy and clarity

This role is suited to candidates who are passionate about diagnostics, value precision, and thrive in a remote support environment where accuracy and customer satisfaction are critical. If this sounds like you, it's be great to hear from you!