Air/Sea Import Logistics

Role Overview:

As an Air/Sea Import Logistics Specialist, you will be at the heart of our international supply chain operations. You will manage task-based, high-volume air import processes to ensure shipments arrive accurately, on time, and fully compliant. If you thrive in a fast-paced environment, love problem-solving, and have a keen eye for detail, this is the perfect opportunity to scale your career in logistics.

What You Will Do

• Manage Shipment Operations: Execute daily air import tasks accurately and efficiently in accordance with Standard Operating Procedures (SOPs).
• Track & Update Milestones: Maintain real-time shipment data, including ETAs, ETDs, flight schedules, and status changes in our Transportation Management System (TMS).
• Stakeholder Communication: Prepare and distribute Arrival Notices and Air Waybill (AWB) documentation to clients within strict Service Level Agreements (SLAs), proactively reporting any delays or operational exceptions.
• Coordinate Payments & Customs: Validate airline/carrier freight charges, process payment requirements, and track shipments undergoing customs examinations, TSA clearances, or airline storage/demurrage holds.
• Cross-Functional Collaboration: Work closely with Customer Service, Accounting, Compliance, Air Cargo Operations, and ground transport teams to ensure seamless end-to-end shipment execution.
• Continuous Learning: Expand your impact by cross-training across multiple air import functions and mastering new operational processes.

What You Bring (Required)

• Education: High School Diploma or equivalent (Associate’s or Bachelor’s degree in Supply Chain, Logistics, or Business is a plus).
• Experience: 1–3 years in freight forwarding, international logistics, air import/export, or supply chain operations.
• Logistics Knowledge: Solid understanding of air import workflows, international freight documentation (MAWB, HAWB), and flight tracking systems.
• Core Competencies: Exceptional attention to detail, strong time-management skills, and the ability to multitask effectively under tight deadlines.
• Tech Literacy: Proficiency in MS Office (Excel, Outlook, Word) and a fast learning curve for new logistics software.

Nice-to-Haves

• Direct experience working in an air freight forwarding environment.
• Hands-on experience with CargoWise or similar Transportation Management Systems (TMS).
• Background managing Arrival Notices, air carrier payment processing, customs holds, TSA regulations, or airport transfer logistics.

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Application Question(s):

• We must fill this position urgently. Can you start immediately?
• Are you willing to work onsite in Makati and Pasay office?
• Are you willing to work on a graveyard/night shift, including holidays and weekends?
• Do you have at least 1 to 3 years of hands-on experience in freight forwarding, international logistics, ocean import, or air import operations?
• What's your expected monthly basic salary?

Work Location: In person