Alexion Data Steward

Alexion Data Steward

Job Summary

Data Steward is responsible for managing data quality across CRM and MDM, including maintaining the DCR queue, data standardization, research, cleansing, de-duplication, and territory alignment, while establishing quality expectations and enforcing data standards and best practices.

Job Description

ROLE AND RESPONSIBILITIES

 Process Data Change Requests related to Health Care Master data (Health Care Professionals, Health Care Organizations) based on their validation from various external sources. (Eg. Google search, external Databases).

 Identify, plan, and implement data quality initiatives.

 Manage territory alignment and MCCP activities in Veeva Align by maintaining territory structures, updating hierarchies, assigning customers and accounts, and supporting business-driven realignments for efficient field force operations.

 Deliver testing support for consent management and other strategic data quality and data integration initiatives.

 Perform mass data uploads, data cleansing, enrichment, and updates.

 Conduct matching and merging of HCM records based on validation and provide Ad-Hoc Data Analysis and Data Extracts over requests on DL and Service Now tickets.

 Prepare and manage monthly KPI reporting through Power BI dashboards, ensuring accurate, timely insights are shared with stakeholders to support performance tracking and decision-making.

 Maintain CRM and MDM aligned in HCM Data: Monitor the flow of data between MDM, CRM and other databases for accuracy and data quality.

 Drive continuous improvement across processes by identifying efficiency opportunities and leveraging AI-based solutions to automate workflows and enhance operational effectiveness

 Collaborate closely with cross-functional teams and manage stakeholder relationships effectively to align on requirements, address requests, and ensure on-time delivery of agreed outcomes.

 Mentor and provide training to less experienced team members.

 Review and update Standard Operating Procedures and Work Instructions to ensure they adhere to current business needs, processes, and data standards.

ESSENTIAL SKILLS AND EXPERIENCE

 Prior exposure to MDM tools and systems – Informatica, Veeva Network, Reltio.

 High proficiency in SQL for data manipulation and querying.

 Prior experience of Territory Management and familiarity with tools like Veeva Align, Veeva CRM.

 Industry Data knowledge – OneKey, Veeva Open Data, Definitive Health Care data, Payer Data etc.

DESIRABLE SKILLS AND EXPERIENCE

 Strong analytical and problem solving skills

 Strong knowledge of databases such as Snowflake, along with programming/query languages such as Python/SQL.

 Familiarity with MS Office Tools – Word, Excel, PowerPoint and PowerBi

 Basic project management skills and should be detail oriented.

 Capable of managing multiple projects/requests simultaneously

 Work in teams, Collaborate and ensure Compliance.

 Basic to limited exposure to issue/ticket management and/or tracking tools (ex: JIRA, ServiceNow)

Skills: Looking for Data steward with experience in MDM tools and stewardship in Pharma domain. Good communication.

MDM & CRM-Data mangement

SQL/python