All Day Dining Barista

Company Description

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

Job Description

The All Day Dining Barista plays an important role in creating memorable dining experiences by delivering exceptional beverage service within the hotel's all-day dining restaurant. As a passionate beverage professional, this position is responsible for preparing and serving a diverse selection of beverages, with specialty coffee as the core offering, alongside teas, fresh juices, mocktails, cocktails, wines, and other signature drinks.

The All Day Dining Barista creates a welcoming and engaging atmosphere where guests can enjoy thoughtfully crafted beverages and personalized service. By combining technical expertise, product knowledge, and genuine hospitality, the Barista provides recommendations tailored to guest preferences while ensuring every beverage is prepared to the highest standards of quality and presentation.

Working closely with the restaurant and bar teams, the All Day Dining Barista contributes to the smooth operation of the outlet by maintaining beverage quality, supporting service efficiency, and ensuring beverage stations are clean, organized, and well-stocked. Through a passion for excellence, creativity, and attention to detail, this role enhances guest satisfaction and supports the hotel's reputation for delivering outstanding food and beverage experiences.

Qualifications

• Education and Certification: A high school diploma or equivalent is required. Additional training or certification in Barista Skills, Hospitality, Food & Beverage Service, Mixology, Wine Knowledge, or related disciplines is an advantage.
• Experience: Previous experience as a Barista, Bartender, or Beverage Attendant within a restaurant, hotel, or hospitality environment is preferred. Experience in a luxury hotel, specialty coffee establishment, or upscale dining venue is highly desirable.
• Coffee Knowledge: Strong knowledge of coffee beans, brewing methods, espresso extraction, milk texturing, latte art, and specialty coffee preparation is essential.
• Beverage Knowledge: A good understanding of a broad range of beverages, including teas, fresh juices, smoothies, mocktails, cocktails, wines, spirits, and non-alcoholic specialty drinks is important. Knowledge of beverage pairings and responsible alcohol service is advantageous.
• Technical Skills: Proficiency in operating, maintaining, and troubleshooting coffee equipment such as espresso machines, grinders, and milk frothers is required. Familiarity with bar equipment, Point-of-Sale (POS) systems, and inventory management processes is preferred.
• Guest Service Skills: Exceptional guest service skills are essential.
• Communication Skills: Strong verbal communication and interpersonal skills are required to effectively engage with guests, understand preferences, explain menu offerings, and collaborate with team members.
• Attention to Detail: Strong attention to detail is required to ensure beverage consistency, presentation, order accuracy, and adherence to established recipes and service standards.
• Sales and Upselling Skills: Ability to confidently recommend beverages, promote specialty offerings, and identify opportunities to enhance the guest experience while supporting revenue objectives.
• Hygiene and Safety Practices: Knowledge of food safety regulations, beverage handling procedures, hygiene standards, and sanitation practices is essential. Candidates should be committed to maintaining a clean, safe, and organized working environment.
• Language Skills: Good command of spoken and written English is preferred. Additional language skills are considered an advantage when serving an international clientele.