Alliance Operations Analyst, SMB

Job Summary

About the Role: The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

Responsibilities

• Collaborate with Distributor Partner Alliance Managers to gather requirements and
• create accurate Opportunities and CPQ quotes.
• Previous experience with SFDC and CPQ Tool.
• Work on CPQ Software to calculate Price and Quote solutions.
• Ensure quotes align with company policies, pricing strategies, and discount structures.
• Maintain SLAs for CPQ Quote creation program and escalate when appropriate
• Ensuring global consistency in sales operations processes and practices.
• Participate in ad hoc projects, as required, to improve the operations and process flow of the
• Shared Resource Centre

Requirements

• Bachelor s/Post Graduate Degree required (Business / Operations / Project / Marketing)
• Excellent communication skills are a must with good command over written and spoken
• English.
• 3+ Years of Experience in Sales Operations, Alliance operations or applicable
• quantitative roles.
• Good knowledge of MS Office and Excel.
• Be a self-starter, detail-oriented, and operationally-minded.
• Experience with a Shared Resource Centre .
• A self-starter, quick learner and team player.
• Contributes to team and company success.

Shift Time

2.00 pm - 11.00 pm IST

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.