Mphasis

Alteryx Admin/Alteryx Platform Support
Hybrid (3 days from Office)
Location: Bangalore/Hyderabad only
Years of exp: 6+ yrs
Job Summary:
<ul>
<li>We are looking for experienced Alteryx Administrators / Alteryx Platform Support Engineers to manage and support the Alteryx platform in an enterprise environment. The role involves platform administration, production support, health monitoring, incident/problem management, security coordination, and change/release management.</li>
</ul>
Key Responsibilities:
<ul>
<li>Administer and support the Alteryx Server / Alteryx Platform in an enterprise environment.</li>
<li>Perform platform configuration, user/access management, permissions, and role administration.</li>
<li>Monitor Alteryx Server health, workflows, services, schedules, and system performance.</li>
<li>Handle L1/L2/L3 production support, incident and problem management.</li>
<li>Troubleshoot Alteryx Server, workflow execution, scheduling, connectivity, and performance issues.</li>
<li>Coordinate with infrastructure, database, network, security, and application teams for issue resolution.</li>
<li>Support security, vulnerability assessment, remediation, and compliance activities.</li>
<li>Manage and coordinate change, release, patching, and upgrade activities for the Alteryx platform.</li>
<li>Perform environment readiness checks and support deployment/release activities.</li>
<li>Maintain operational documentation, SOPs, runbooks, and support procedures.</li>
<li>Participate in RCA for recurring production issues and drive problem resolution.</li>
<li>Monitor platform capacity, availability, performance, and overall system health.</li>
<li>Work with vendors/Alteryx support when required for product-related issues.</li>
</ul>
Mandatory Skills:
<ul>
<li>Alteryx Server / Alteryx Platform Administration</li>
<li>6+ years of overall IT experience</li>
<li>Production/Application Platform Support</li>
<li>Incident &amp; Problem Management</li>
<li>Alteryx platform health/performance monitoring</li>
<li>User, access, role and security administration</li>
<li>Change &amp; Release Management</li>
<li>Security/Vulnerability coordination</li>
<li>Troubleshooting and RCA</li>
</ul>
Preferred Skills:
<ul>
<li>Alteryx Server installation, configuration, upgrades and patching</li>
<li>Alteryx Gallery / Server management</li>
<li>Windows Server administration</li>
<li>Database/connectivity troubleshooting</li>
<li>ITIL processes</li>
<li>Enterprise production support experience</li>
</ul>
Automation/scripting knowledge

Alteryx Administrator/Alteryx Platform Support Engineer

Alteryx Administrator/Alteryx Platform Support Engineer

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