Alumni Program Coordinator

Organizational Background

City Living NY (CLNY) empowers youth aging out of foster care across New York City to transition successfully by providing essential resources and in-depth support. Initially, we identify the home goods and furnishings they need to turn their first apartments into homes, and maintain contact with them for two years to ensure housing stability. These youth are also eligible for our more intensive Core Program where they work with their assigned social worker to identify their goals and receive support around a wide range of issues including educational, employment, financial, social-emotional, and parenting. We stay with our clients through these critical first years and provide the stability and resources so many do not have. When foster care ends, our work begins.

About the Position: Reporting to the Alumni Program Supervisor, the Alumni Program Coordinator is responsible for supporting the day-to-day operations of the Alumni Program. The Alumni Program Coordinator will collaborate with the Alumni Program Supervisor to innovate on existing programming, and lead development on new offerings. With guidance from their supervisor, the Alumni Program Coordinator will also partner directly with alumni to provide support in areas like housing, employment, education and crisis management.

Responsibilities

Case Management (70% of time)

• Provide ongoing case management, supportive counseling, and crisis intervention services to alumni participants.
• Assist alumni in accessing housing, employment, education, healthcare, and mental health resources.
• Perform home and community visits, as needed.
• Provide referrals to appropriate agencies/ organizations and accompany clients to appointments as needed.
• Maintain case records and documentation in accordance with agency standards.

Program Operations (30% of time)

• Co-plan and execute alumni workshops and the annual Alumni Community Event.
• Coordinate emergency grant initiatives, including the Rent Matching Program.
• Gather feedback from the Alumni Advisory Board and coordinate the implementation of recommendations to enhance program offerings and alumni engagement.
• Participate in weekly team meetings and collaboration efforts.
• Represent the alumni program at agency, community, and partner meetings.
• Track program outcomes and prepare reports as requested by the Executive Director.
• Perform other duties and special projects as assigned by Alumni Program Supervisor, Program Director and Executive Director.

Qualifications

Experience

• Bachelor's degree required; Bachelor of Social Work (BSW) preferred.
• Minimum of one year working with at-risk teens and young adults and/or in child welfare (or equivalent experience preferred).
• Experience navigating complex social service, educational, and other systems, particularly those serving young adults in NYC.
• Experience in coaching and empowering individuals.

Skills and Interests

• A self-starter and creative problem solver who takes initiative and demonstrates flexibility in response to continually changing situations
• Ability to work independently, with excellent organizational skills and maintain detailed and up-to-date records
• Ability to flex hours and conduct home visits/phone contacts on evenings and/or weekends as needed to accommodate client schedules
• Candidates with lived experience in foster care, housing instability, or related systems are strongly encouraged to apply
• A genuine interest in CLNY’s mission of supporting young adults aging out of the foster care system transition successfully into adulthood
• Bilingual Spanish/English a plus

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Work Location: In person