AM Bulk Operations Manager

MANAGER – AM BULK OPERATIONS

Location: Dandenong South, Melbourne VIC
Employment Type: Full-Time
Hours: Monday – Friday - 5:00 am – 1:30 pm

OUR STORY

Direct Freight Express is a proudly Australian, family-owned transport company with over 33 years of experience in road transport and a nationwide network. Our success is driven by our commitment to customers, innovation and quality service.

ABOUT THE ROLE

We are seeking an experienced Manager – AM Bulk Operations to lead our morning bulk freight operations.

You will oversee the daily allocation and scheduling of freight, staff rostering, delivery performance, customer service and depot operations. You will also lead and support Supervisors, Team Leaders, Drivers, Forklift Drivers and Dockhands to ensure a safe, efficient and high-performing operation.

KEY RESPONSIBILITIES

• Lead, coach and support Supervisors, Team Leaders and operational staff.

• Manage daily bulk freight operations and freight movements.

• Allocate and schedule freight to achieve on-time deliveries.

• Manage staff rosters and daily operational requirements.

• Monitor delivery performance and resolve operational issues.

• Manage customer enquiries and maintain strong customer relationships.

• Ensure compliance with company policies, procedures and WHS requirements.

• Complete administration including payroll, scheduling, reporting and incident management.

• Maintain high standards of depot presentation, security and safety.

• Support recruitment, onboarding, training and performance management.

• Identify opportunities to improve operational efficiency and service.

ABOUT YOU

To be successful, you will have:

• Minimum 5 years’ experience in transport and logistics.
• Strong knowledge of road freight and local transport operations.
• Experience in freight allocation, scheduling and delivery management.
• Strong leadership and people-management skills.
• Excellent communication and organisational skills.
• Experience with payroll, reporting and transport systems.
• Strong computer skills, including Microsoft Office.
• A proactive approach to problem-solving.
• A strong commitment to safety and customer service.
• The ability to work effectively in a fast-paced environment.

APPLY NOW

If you are an experienced transport leader ready to take the next step in your career, we would love to hear from you. APPLY NOW via SEEK!

Full-time salaried position – remuneration based on experience and qualifications.

Only applicants who hold Australian Citizenship or Permanent Residency will be considered.

No agencies at this time. Only shortlisted candidates will be contacted.

We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have the opportunity to succeed.