AM Host/Server Assistant

As Front Line Restaurant Staff, you would be trained for both Host/Hosting as well as Server Assistant. Depending on the position you are working you will be responsible for welcoming guests and escorting them to their seats for dining and/or for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Welcome guests and ascertain their dining needs

Seat guests and manage the seating chart

Monitor restaurant activity to determine seating and dining flow

Perform opening and closing duties, as needed

Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Ensure knowledge of the menu

Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.

Ensure tableware is in good and working condition and report any defects for repair

Stock, maintain and clean designated food station(s)

Assist food server(s) with table service, including, but not limited to, serving beverages, bread, etc.

Retrieve and transport dirty tableware to dishwashing area

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What we are looking for

1-year customer service experience preferred

Open schedule availability

What we offer

Free meal per shift and other food discounts

Hilton Hotels travel discount program

401(k) with company match

PTO and Holiday pay

Employee and guest focused environment